ILS Technology Introduces Virtual Service Infrastructure Application Suite

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Complete intelligent device to remote enterprise solution

The marketplace seeks solutions that enable information transfer across operating domains that provide secure and reliable intelligent device “smart connectivity”

ILS Technology, LLC, an industry leader in intelligent connectivity solutions, announced today the introduction of Virtual Service Infrastructure (VSI) Application Suite, further extending their award winning “enabling intelligence” solutions beyond the local enterprise.

The ILS Technology VSI Application Suite provides a complete end-to-end solution that directly and securely link intelligent devices with enterprise applications and databases, enabling deeper insights into operational performance and productivity, across networks, or around the world.

VSI Application Suite is a vendor neutral solution that allows Operations Managers, Equipment Manufacturers, and Independent Service Providers (ISPs) to gain the benefits of reduced downtime, field call durations, support costs, and mean time to repair (MTTR), while in parallel increasing customer satisfaction, operations efficiency, and services revenue.

VSI Application Suite enables remote monitoring and secures access capabilities to include the ability to perform Automatic Fault/Problem Reporting, Production Data Collection, Predictive Maintenance, MES/ERP Integration, Multivendor Line Integration, Web/Mobile Visualization, and Event/Information Publishing. In addition, VSI application suite provides seamless integration to industry recognized enterprise applications and databases such as IBM Maximo, Oracle, SAP, DB2, and HPOpenview.

"ILS Technology has a long history of enabling our customers to achieve efficient performance and management data collection between devices and local enterprise applications.” said Fred Yentz, president and CEO of ILS Technology.” In today’s work environment where companies are utilizing physically dispersed workforces, along with outsourced services, the challenge of device-to-enterprise connectivity goes beyond crossing the LAN to include the need for integrated WAN capabilities. VSI Application Suite addresses this need end-to-end by giving remote operations and support personnel the visibility and access to production and process data as if they had physical access to the device, while simultaneously assuring auditable security and accountability requirements are meet.”

“The marketplace seeks solutions that enable information transfer across operating domains that provide secure and reliable intelligent device “smart connectivity”, according to Craig Resnick, Research Director, ARC Advisory Group. “These solutions must provide secure remote access and collaboration for device monitoring and management applications across operational domains. ILS Technology’s VSI Application Suite appears to focus on the critical areas of remote monitoring and access, increasing equipment data visibility and on-board fault prediction, and integrating machine data with management software and the Web, which clearly addresses the device connectivity needs of the operations marketplace”.

About ILS Technology
ILS Technology fundamentally changes the way companies’ transport data, access remotely networked devices, and collaborate to share information—so your business operations run smarter, faster, and more secure, than ever before. ILS Technology enables secure connections between intelligent devices in production environments, across enterprises, and between businesses. Our data connectivity solutions remove the complexity and costs of linking production and asset management data with industry recognized business intelligence or network management applications from anywhere in the world. ILS Technology enables intelligence - join our customers and become one of the many that have gained greater insight from their networked assets. For more information, visit

ILS Technology is a wholly owned subsidiary of Park-Ohio Holdings Corp. (, a leading provider of supply chain logistics services and a manufacturer of highly engineered products for industrial original equipment manufacturers.

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