Armstrong Joins Executive Staff at ReSource Pro

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K. Patrick Armstrong joins ReSource Pro as Business Process Consultant - Armstrong will be working with insurance agencies, brokers, MGAs, and carriers in the implementation of insurance process outsourcing to eliminate backlogs, improve sales and revenue, and maximize the utilization of employee talent.

ReSource Pro, the premier insurance processing specialist, announces that K. Patrick Armstrong has joined the U.S.-based executive sales team as a Business Process Consultant. Armstrong will be working with insurance agencies, brokers, MGAs, and carriers in the implementation of insurance process outsourcing to eliminate backlogs, improve sales and revenue, and maximize the utilization of employee talent.

Patrick joins ReSource Pro with 20 years of insurance experience, most recently as Vice President and Principal of L.V. Toole Insurance Agency, Inc. of Lee, Massachusetts. Prior to the Toole Agency, he was a reinsurance broker with PWS (USA) Inc. in NYC. He has earned designations as CPCU (Chartered Property Casualty Underwriter), AIS (Associate in Insurance Services), and CWCA (Certified WorkComp Advisor). Patrick graduated with a Bachelors degree in Business Administration from the former College of Insurance (now St. John’s University) in NYC.

“As an organization exclusively dedicated to the insurance industry, we are extremely pleased to welcome Patrick Armstrong to our ReSource Pro family”, said Dan Epstein, CEO of ReSource Pro. “We are confident that Patrick’s accomplishments, history, and experience in the insurance industry will be a great benefit to our clients and prospects.”

Armstrong, who will maintain executive sales responsibility for a significant portion of the United States, will base in Dayton, Ohio, where he lives with his wife and three children. He recently returned from a training trip to ReSource Pro’s facilities in Qingdao, China, currently employing over 600 workers.

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Sophie Charalambous
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