“A number of dealerships rely on our innovative ValeTrac system to gain real insight into the data captured with every vehicle arrival and departure. The improved customer experience has been tremendous."
Farmington Hills, MI (PRWEB) February 12, 2010
Universal Parking LLC, a leading provider of Parking Management, Transportation and Dealership Porter services announced today that it will exhibit at the National Automotive Dealership Association (NADA) Conference, February 13-15, at the Orange County Convention Center in Orlando, Florida. Universal Parking's contracted porter services are an integral part of the arrival and departure process for many dealerships. By combing innovative software, ValeTrac™, and Hospitality First™ Guest Services, Universal Parking has been successfully improving the customer experience, raising CSI scores, optimizing employee headcount and reducing overall operating costs of service departments across the country. Conference attendees are invited to stop by booth # 1217 to see a live ValeTrac™ demo and speak with Bryan Geoffrey, Universal Parking founder and CEO responsible for the Company’s strong and successful growth.
Bryan Geoffrey, Universal Parking CEO said, “A number of dealerships rely on our innovative ValeTrac system to gain real insight into the data captured with every vehicle arrival and departure. From start to finish we monitor the vehicle location as it moves through service, which provides many benefits, such as reducing costs and expediting service turn around time. The improved customer experience has been tremendous for our clients. We look forward to showcasing ValeTrac and Hospitality First at the conference.”
The convention is expected to be the automotive event of the year with an expected attendance of more than 5,000 Dealers, experts and service providers for this NADA convention.
About Universal Parking
Universal Parking LLC, with more than 500 employees, manages approximately 60 parking facilities in more than a dozen cities across the United States, is one of the fastest growing provider of contract porter and parking related services. The Company’s team of service driven professionals provide service porters, service greeters, car washers, shuttle drivers, gate attendants, parts runners and security surveillance to a variety of dealerships and automotive groups. http://www.universalvalet.com
“Raising CSI Scores with Positive First and Last Impressions”
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