Aldon Introduces Application Change Expert (ACE) Professional Services Offering

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ACE to provide adaptive methodology focused on compliance, continuous improvement, and iterative application lifecycle management (ALM).

We’re confident in our people and that we can help customers deliver quality software faster and meet compliance with ease.

Aldon, the ALM company for IT compliance, today announced the launch of its Aldon ACE Professional Services program, built upon the Application Change Expert (ACE) methodology of best practices for application lifecycle management. Aldon ACE Professional Services is designed to adapt to the specific needs of each unique IT environment, so organizations will make the most of their ongoing investment in services and software development delivery.

“Complex infrastructures, ever-changing applications, and a string of new development methods may be trademarks of an active IT department, but they don’t do your IT processes any favors,” said Matt Scholl, President and CEO, Aldon. “Aldon ACE Professional Services help IT groups better address the daily and long-term challenges they face, bringing process-driven services and software change management best practices to customers so they can best adapt to continuous change, and do it in a compliant manner.”

What is ACE Methodology?
The Aldon Application Change Expert (ACE) process is an adaptive methodology for IT services and development delivery based on best practices for compliance, continuous improvement, and iterative application lifecycle management (ALM). Designed and implemented by the Aldon professional services team, ACE is built on Aldon’s 30 years of experience in enterprise IT process management and thousands of consulting and implementation engagements worldwide.

By providing a comprehensive process framework, ACE gives companies the foundation to easily manage defined, repeatable, measurable, and traceable processes for every stage of their application services, development, and delivery lifecycles. Whether it's a more traditional iterative or agile environment, a simple or complex multi-platform environment, or a mixed-languages development environment, ACE provides an adaptive ALM framework and platform flexible enough to handle end- users’ unique requirements.

Three Tiers of Professional Services
The program will be offered via three tiers of services – ACE Inventory and Workflow Fundamentals , ACE Best Practices Site-Certified, and ACE Compliance Site-Certified—with numerous options that customers can customize to fit their unique needs, including (but not limited to):

  •     best practice and auditing assessments
  •     new implementation assistance
  •     optimization of your existing IT processes
  •     training of new developers and services personnel
  •     health check
  •     site certification for best practices or IT compliance

The ACE Professional Services Process
ACE Professional Services experts start with a site-wide assessment to evaluate all personnel, technical, compliance, and business considerations. The ACE experts then apply best practices and the product implementation tailored to each organization’s specific IT environment. For all IT groups, ACE promotes iterative development and continuous improvement and organizes IT to manage and enforce change in a compliant manner.

ACE's process-oriented services and software development approach meets the critical needs of IT by simplifying, managing, and automating the steps—from user requests and incident reports to deployment or resolution in a production environment—with little manual intervention. ACE easily supports today's agile organizations, enabling IT teams to:

  •     greatly improve their products' time-to-market
  •     deliver high quality code faster with the fewest possible defects
  •     reduce business disruptions
  •     achieve regulatory compliance
  •     increase return on investment.

“Aldon has assembled an expert team of global professionals in which each one has a proven track record, first-hand knowledge, and a passion to ensure customer success,” adds Scholl. “We’re confident in our people and that we can help customers deliver quality software faster and meet compliance with ease.”

Aldon ACE Professional Services is available immediately and you can learn more about the offering by visiting

About Aldon
Aldon is the ALM company for IT compliance. For over 25 years, we have been the experts in providing application lifecycle management solutions to ensure that change management, collaboration, and compliance are applied consistently across all areas of IT. Through our user-centric approach to process management, our service, change, and release management products help you focus on what you do best—providing superior services, rapidly developing applications, and efficiently managing your IT operations. Behind the scenes, we help you increase productivity, accelerate time-to-market, fully understand your IT assets, and easily achieve compliance with regulatory standards. A true testament to our products is our customer base with over 1,300 companies worldwide in over 70 of the Fortune 100. These companies rely upon our solutions to manage their global IT business and operations processes including application development, network operations, and services management. We are headquartered in Emeryville, California and have offices around the world serving more than 60 countries.


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