Protocol Global Solutions Focuses 2010 Philanthropic Efforts Close to Home

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Quarterly, Company-wide Charitable Efforts Reach Out to Communities Across the U.S.

As we began discussions regarding our charitable initiatives for this year, it quickly became evident that giving back on a community level was a high priority

Protocol Global Solutions, a trusted provider of BPO solutions for the Healthcare, Energy, Financial Services, and Insurance markets, today unveiled its 2010 philanthropic initiative entitled "Protocol Global Solutions in our Communities."

"As we began discussions regarding our charitable initiatives for this year, it quickly became evident that giving back on a community level was a high priority," said Chris Haerich, Vice President of Compliance and head of Protocol's philanthropic efforts. "Voices from every corner of the company agreed, we wanted our efforts to produce fruit at a local level, where it would mean the most to our employees and their neighbors."

In Protocol's 6 North American locations, a total of over 2,200 employees will participate in organized quarterly projects. The first quarter kicked off January 1 with a massive clothing drive. New and gently-used clothing donated by employees, as well as their families and friends, will be distributed to several charities serving the less fortunate. Q2 will offer employees the opportunity to join with Habitat for Humanity in helping to build simple, decent, affordable housing for those in need. Lending a hand at many of the overwhelmed and understaffed community homeless shelters will be the focus of Q3. The year ends with a holiday food and toy drive to benefit the Toys for Tots and Adopt an Angel programs. Visit our website to learn more about our charitable endeavors and partnership opportunities: http://www.protocolglobalsolutions.com/philanthropic.

"What impresses me most each year is the willingness of our employees to give so generously of their time and talents for others," said Don Norsworthy, President and CEO. "In this year of economic challenge, their impact will be greater than ever before."

About Protocol Global Solutions
Protocol is your single source for contact center services, case management and monitoring services, and cutting-edge marketing solutions. From contact center services for lead generation, customer acquisition, and retention, to up-sell, cross-sell, and winback campaigns, Protocol helps you find, interact with, and keep customers through virtually every channel and touch point. In addition, we proactively add value to the relationships between our clients and their customers. Protocol Global Solutions has over 2,200 employees in 8 locations across the U.S. and internationally. Learn more at http://www.protocolglobalsolutions.com.

Media Contact
Contact:     Christine Haerich
Phone:     941-906-9000
Website:    http://www.protocolglobalsolutions.com
Email:     chaerich (at) protocolmarketing (dot) com

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