Independent Research Firm Offers Strategies to Leverage Social Networking for Business Process Improvement

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Panviva Webcast Demystifies "Social BPM" Emerging to help Organizations Deal with Complexity, Volatility, Customer Demands

Panviva, Inc., the leading provider of Business Process Guidance solutions, today announced that it will present a live webcast featuring guest speaker Clay Richardson of Forrester Research Inc. Clay, who is a noted authority on Business Process Management, will discuss a new trend called "Social BPM." Social networking, which started in the consumer world, is moving rapidly into the world of business where it has tremendous power to help knowledge workers share ideas and information, collaborate and collectively build value. Social BPM may quickly provide the tools and the processes to help organizations cope with the volatility and uncertainty of very complex environments and customer demands.

Here are just a few of the questions that will be answered in this fast-paced event:

•How does social networking apply to the world of business?
•What kinds of problems can Social BPM solve?
•How is it different from BPM?
•Who is using Social BPM?
•How can social BPM cut costs?
•Can Social BPM be applied to our business?
•What are some of the results we can expect?

This webcast will be held on Friday, March 12th at 2:00 PM Eastern Time.
The webinar will be hosted by Stephen Pappas, VP of Global Sales at Panviva, and is presented at no charge. Attendees will also receive a Delphi Group white paper on Social Process Improvement.

Please register at Harnessing Social BPM Webinar.

Don't miss this powerful discussion! Be among the first to leverage and profit from this important trend.

About Panviva
Panviva is the developer of SupportPoint, the world's leading Business Process Guidance (BPG) system. Over 200,000 users across 37 countries in 18 languages rely on SupportPoint to guide them through complex processes and policies in real-time. Panviva helps its customers, including HP, Caterpillar, Medibank, Thomson Reuters, BT, BUPA, BUPA International, National Australia Bank and Foster's reduce operating costs while improving performance and compliance. Panviva's primary offices are in Wakefield, MA and Melbourne, Australia. For further information, please visit

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Linda Wilson
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