Mission Critical Wins STAR Private Training Award

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Denver-based Mission Critical Systems has won an award for “Strategic Training that Achieves Results” from the American Society of Training and Development (ASTD), for its 2009 computer skills private training for job seekers offered in conjunction with the Broomfield Workforce Center (BWC).

Denver-based Mission Critical Systems has won an award for “Strategic Training that Achieves Results” from the American Society of Training and Development (ASTD), for its 2009 computer skills private training for job seekers offered in conjunction with the Broomfield Workforce Center (BWC).

“For many of the job seekers, computers were a very intimidating tool. Many came from the manufacturing fields and had never even used a mouse or computer,” notes Jenny Douras, Mission Critical Director of Knowledge Management & Training. “By the end of the four half-day sessions focusing on Microsoft training, many had become highly motivated job seekers.”

Douras adds, “The private training in itself offered ‘on the job’ training. Students developed their own resumes, learned how to set up and use an email account, learned how to use spread sheets as a contact and tracking tool, researched job possibilities, and completed and submitted online job applications.”

BWC helps the unemployed and job seekers find suitable employment as quickly as possible, in part by helping customers develop job skills. The organization also assists in job search and provides coaching.
Due to the recession, BWC has seen its traditional customer base of about 500 monthly more than double over the last few months.

Douras worked with BWC Administrator Chris Dewhurst to create a customized Microsoft training curriculum that addressed an introduction to computers and the Windows operating environment. Also included were Excel training basics emphasizing design of a job search tracking database, typing basics, creating a resume, email function, and performing an online job search.

Mission Critical created a mobile computer lab on-site at BWC for the Microsoft training, along with custom training manuals that students could use to reinforce their learning. BWC provided on-site job search computers for post-class skill development and job seeking.

Due to the private training success, it has been renewed for 2010. Douras notes, “This training has enabled BWC customers to conduct self-directed job search. In turn, this has opened up BWC staff resources to focus on other job-seeking activities—which has enhanced the Center’s ability to help customers achieve success. It’s a win-win.”

For more information about Mission Critical’s private training or Microsoft training, contact Steven Nichols at 303-383-1627 or visit the website at http://www.mcstech.net/training-center.cfm?

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