Servient Introduces State of the Art Text Analytics with Release of Version 3.0 of its E-Discovery Platform

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Servient, Inc., a leading electronic discovery software company, has announced the release of Version 3.0 of its E-Discovery Platform. Servient is a complete software solution, combining "Early Document Assessment" with advanced legal review in a single, integrated solution.

Client's have reported saving millions of dollars in overall E-Discovery project costs through the identification of potentially responsive documents driven by Servient's statistical analytics

Servient, Inc., a leading electronic discovery software company, has announced the release of Version 3.0 of its E-Discovery Platform. Servient is a complete software solution, combining "Early Document Assessment" with advanced legal review in a single, integrated solution.

Servient is powered by its extensive, proprietary text analytics providing a feature set unmatched in the industry. Servient's CEO, Ian Wilson, stated, "We have built the text analytics from the ground up to answer the challenges associated with E-Discovery. Version 3.0 is the culmination of over three years of research and development, introducing a whole new level of automation and analysis to drive down the cost of E-Discovery."

Servient's E-Discovery Platform includes a Search & Cull component that is the most powerful and feature-rich "Early Document Assessment" solution on the market. "Client's have reported saving millions of dollars in overall E-Discovery project costs through the identification of potentially responsive documents driven by Servient's statistical analytics," stated Wilson.

Servient's technology leverages a query segmentation approach allowing complex queries to be run on terabytes of data in a split second. Servient provides instant statistical feedback regarding the effectiveness of each query segment allowing for intelligent query refinement. Servient also provides text classification technology to identify portions of the query that are returning a high distribution of documents that are likely to be non-responsive based upon analysis of the characteristics of the documents.

Servient's proprietary concept grouping technology allows for better insight into the data and enhanced "Early Document Assessment." Servient automatically organizes the data into content related groups. Servient then identifies distinctive terms within the groups and further segments the documents into sub-topics. The concept groupings and document topics provide a meaningful understanding of the nature of query performance and suggest options to allow counsel to design query refinements to reduce the inclusion of non-responsive documents promoted for review.

Realizing that effective "Early Document Analysis" requires an iterative search and review process, the Servient E-Discovery Platform was built to provide immediate movement from "Early Document Assessment" to Servient's full-feature Document Review component. Wilson further explained that, "few lawyers would conduct legal research by plugging in a series of keywords and then reviewing every case returned by the search, yet many today still manage E-Discovery by simply entering a long list of general keywords and then attempting to review all of the returned documents. Clients can no longer afford such process inefficiency when even small legal matters are producing a half a million documents to search."

Servient manages the iterative search process by tracking each set of documents promoted to review. Various rules designed to increase the efficiency of the process are built right into the workflow so that counsel can better manage the promotion of documents to legal review. When counsel finally takes the step of implementing an iterative search and review process, they quickly find that rules to manage different types of duplicates, email in a thread and document relationships will sustainably increase review efficiency. Servient provides a simple workflow that maximizes the efficiency of the process during the immediate movement of documents to legal review.

With instant movement of documents from search culling to review, the E-Discovery Platform sets the stage for Servient to leverage advanced text classification technology to learn from the decisions made during the review and implement "Predictive Relevance" to further identify the likely responsive documents from the litigation hold data set and screen out non-responsive documents from costly review.

"If anyone thinks that the required technology workflow to address E-Discovery in the market has reached a mature stage, they simply are not in the trenches. A better method of identifying responsive documents from within the litigation hold data set and reducing the need to review non-responsive documents is the critical challenge. Servient presents the next generation solution to this central issue," concluded Wilson.

The Servient Document Review component is built on the reliable system that lawyers and review teams have been using since Servient first introduced the application in 2003. Millions of documents and terabytes of data have been reviewed in the system in numerous high-profile matters.

Version 3 of the Servient E-Discovery platform integrates Servient's text analytics technology into the Document Review component. Servient provides content-based email thread identification to allow threads to be reliably marked with a single click. Relationships among threads are also identified to allow for immediate review of similar content. Servient also implements integrated review workflows for content duplicates and near duplicates allowing the user to immediately identify differences among the documents and set review calls.

The new release also leverages Servient's Concept Grouping technology to speed the review. Counsel can review documents that address the same topic allowing for faster and more consistent review calls. Every search in the Document Review component displays Concept Groups and Sub-topics putting the latest information retrieval technology at Counsel's fingertips to improve their legal analysis.

About Servient
Servient Inc. provides leading electronic discovery technology solutions to Fortune 1000 corporations, government agencies and leading law firms. Servient's E-Discovery Platform covers the preservation, collection, review, analysis and production of electronic evidence. Servient is headquartered in Houston, Texas and has offices in Washington, D.C., Richmond, Va., Philadelphia, Pa., and Pune, India. For more information about Servient, please visit http://www.servient.com

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Raymond Hoy
Servient
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