We understand that all of our customers have unique needs. Most would agree that reducing total cost of ownership is important as well as increasing up-time. This program does both. -Jim Cairns, VP Marketing & Business Development
Minneapolis, MN (PRWEB) February 24, 2010
Multi-Tech Systems, a global manufacturer of external and embedded modems for M2M(machine-to-machine) communications, announced today that it is expanding its Extended Warranty Service Plan to now include its Canadian and International customers, giving them the flexibility to lengthen the standard warranty coverage for up to 5 years and the option for preferred repair service.
The plan is aimed at protecting customers’ investments over the long term to maximize equipment reliability. In addition, customers get quick access to a technical support help desk staffed by industry experts with an average tenure of more than ten years. Additional support options are slated to be released to International customers later this year.
“We understand that all of our customers have unique needs. Most would agree that reducing total cost of ownership is important as well as increasing up-time. This program does both – and gives customers the flexibility to satisfy their own specific support requirements,” said Jim Cairns, Multi-Tech’s Vice President of Marketing and Business Development.
Additional information on the Extended Warranty can be found at: http://www.multitech.com/es.go.
About Multi-Tech® Systems
Multi-Tech® Systems is a global manufacturer of award-winning device and embedded modems and Unified Communications products that connect data over cellular networks from anywhere in the world. As a leader in the industry for almost 40 years, Multi-Tech’s reputation for reliability and innovative design is evident with 80+ patents, 20+ million devices being used by thousands of customers worldwide and certifications from more than 30 carriers and over 80 countries. Multi-Tech is certified by the WBENC as a Women’s Business Enterprise and by C-TPAT (Customs–Trade Partnership Against Terrorism). Visit multitech.com.
World Headquarters - USA: +1 (763) 785-3500 – sales(at)multitech(dot)com
EMEA Headquarters - United Kingdom: +(44) 118 959 7774 – sales(at)multitech.co(dot)uk
EMEA Office - France: +(33) 1-49 19 22 06 – sales(at)multitech(dot)fr