Sunquest Announces Full Suite of Outreach Solutions at St. Luke's

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Sunquest Information Systems® announced that Idaho-based St. Luke’s Health System is preparing to implement a full range of Sunquest solutions in its laboratories.

Sunquest Information Systems®, a leading provider of healthcare diagnostic information technology and outreach solutions, announced that Idaho-based St. Luke’s Health System is preparing to implement a full range of Sunquest solutions in its laboratories. The benefits gained from this full-service Sunquest® relationship will provide St. Luke’s with a “best in class” customer solution through easy to use, end-to-end business and service level management tools.

“St. Luke’s Laboratory Services will be implementing a fully operational system reference laboratory in 2010,” says Ann Sargent, System Director of Laboratory Services for St. Luke’s Health System. “This implementation will include the Sunquest Clinical Financial™ solution and the full suite of Sunquest Outreach Advantage™ solutions: Connect, CRM, and Mobile. The focus is on enhancing quality, turnaround times, and employee and physician satisfaction at the reference facility.”

“Sunquest has provided laboratory information system (LIS) functionality to St. Luke’s since 1999, and their solutions provide us with the necessary tools to meet our objectives. St. Luke’s realizes that a broad based IT solution is necessary to enhance and develop current operations to meet our future needs. Based in Idaho, we serve a region including southern Idaho and parts of eastern Oregon and northern Nevada. The ICE Physician Portal is vital to meeting the needs of our expanding geography.”

“This new reference lab is being constructed in a state-of-the art facility, with the first specimen arrival planned for the end of 2010,” said Richard Atkin, Sunquest President and CEO. “We are pleased that St. Luke’s has chosen Sunquest as a strategic partner for growth of their outreach business and is deploying the Sunquest Outreach Advantage suite.”

He added, “Using the full suite of Sunquest outreach solutions will enable St Luke’s to capitalize on all the benefits that come with having a full set of seamless technology tools to manage their outreach operations. These tools will include logistics, connectivity, relationship management, billing, collections and financial reporting, plus our web-based order and result solution.”

About Sunquest Information Systems
Sunquest Information Systems, Inc. delivers market leading diagnostic information technology and outreach solutions designed and implemented to fulfill the business objectives of today’s healthcare leaders. Headquartered in Tucson, Arizona, the company has offices in Raleigh, North Carolina; Norwich, United Kingdom; and Bangalore, India. Sunquest serves the global marketplace with reliable technology required for mission critical applications. These solutions provide the foundation to optimize the healthcare experience, deliver safe, effective, and timely patient care, expand community reach, and transform the delivery of healthcare with predictive and personalized medicine.

For more information, please visit http://www.sunquestinfo.com or phone +1 (800) 748-0692.

About St. Luke’s Health System
St. Luke’s is Idaho’s only locally governed not-for-profit health system. The system offers a full continuum of care through its four hospitals and more than 30 outpatient centers and clinics. St. Luke’s 7,200+ employees, 970-member medical staff, and more than 850 volunteers are committed to delivering the highest quality care to those in medical need regardless of their ability to pay. With a mission “To improve the health of people in our region,” St. Luke’s Health System provided more than $230 million (including capital) in community benefit during its 2009 fiscal year. The hospitals of St. Luke’s have earned numerous national awards and recognition for excellence in patient care.

For more information about St. Luke’s, visit http://www.stlukesonline.org.

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Kristin Nugent

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