The Electoral Commission Select Funnelback Website Search to Enable Fast, Accurate Searching and Contextual Navigation

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Funnelback and Squiz UK today announced the successful delivery of website search powered by Funnelback for the Electoral Commission.

We are delighted with Funnelback

Funnelback and Squiz UK today announced the successful delivery of website search powered by Funnelback for the Electoral Commission, providing fast and relevant search results with contextual navigation for improved usability. The project delivers a significant service improvement for the Electoral Commission as it has dramatically reduced the time it takes for users to find content.

To help users, from journalists and politicians to the general public and those working in elections, the Electoral Commission required a robust, fast, search solution for its website, and the thousands of documents contained within it. They required specific search functionality to meet their objectives, including automatic clustering of results, relevancy tuning, results filtering, real-time indexing and a simple administration interface for maintenance.

Funnelback Search, and Squiz UK, were selected by the Electoral Commission following a tender process. Having built the Electoral Commission's website on its Open Source CMS, MySource Matrix, Squiz were uniquely familiar with their system and, along with the Funnelback technical experts, were able to implement the new solution fast. Usability of the site has been greatly improved through Funnelback's superior search ranking functionality and features. 'Contextual Navigation' displays topics related to the user's search query, providing suggestions for search refinements. Users can also refine their searches with filtering, categorised results and advanced search.

Funnelback further improves the user experience by highlighting search terms in results, displaying related items and automatically tuning its ranking algorithm, to improve relevancy, based on the popularity of search results and user ratings. Funnelback provides global and sub section searching and also enables indexing and searching of the Welsh language sections of the website.

"We are delighted with Funnelback," said Clinton Proud, Head of Campaigns and Public Info, the Electoral Commission, "It has delivered what we set out in our requirements and has greatly improved the usability of the site. We are very impressed with how fast it is."

Stephen Morgan, Managing Director, Squiz UK, said, "Since our acquisition of Funnelback in July 2009, our clients have been able to take advantage of its superior functionality and have benefited from the synergy we can offer between Funnelback and MySource Matrix installations. The speed and accuracy it delivers never fails to impress. Our working relationship with the Electoral Commission is going from strength to strength and we hope to add further enhancements to their web presence as it continues."

About Squiz, the MySource Matrix Open Source Content Management System and Funnelback, the Internet and Enterprise Search Solution:

Squiz is a Supported Open Source solutions company which was founded in Australia in 1998 and now has offices all around the world, including the UK, Australia, New Zealand, the US and Poland. Squiz's Supported Open Source Content Management System, MySource Matrix, is used by many leading companies including EMAP, the University of Oxford and the Electoral Commission.

Funnelback's core business is the development and provision of world class internet and enterprise search products and services. These products and services are underpinned by search engine intellectual property developed by Australia's premier scientific research agency the CSIRO. Squiz acquired Funnelback from the Australian Government in July 2009. Funnelback clients include the University of Staffordshire, the London School of Economics, NRC Canada, the Australian Broadcasting Corporation, Westpac Bank, the ASX and Australian Government.

For further information about Squiz or Funnelback, please visit:
http://www.squiz.co.uk/enterprise-search
http://www.funnelback.com

For further information about the Electoral Commission, please visit:
http://www.electoralcommission.org.uk/

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Annie Pritchard
Funnelback
+61 2 6175 8500 ext. 502
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