Healthcare Interactive Supports HPM Institute Director in Calling for More Active Enterprise Involvement in Managing Healthcare Quality and Costs

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In response to last week's healthcare summit, Healthcare Interactive voices its agreement with the Director of the HPM Institute that there is a growing need for healthcare performance management strategies to be implemented in the business community and utilized by companies' upper management tiers.

Largely ignored by both political parties in last week’s Healthcare Summit was discussion of proactive steps that employers can take today to reduce costs and improve the quality of healthcare services.

George Pantos, Executive Director of the Healthcare Performance Management Institute, was one of the few -- if not the only -- voices to describe the positive role healthcare performance management (HPM) strategies can play in controlling skyrocketing healthcare insurance costs for employers, while improving the quality of services to employees.

In an op-ed column published in the Orange County Register, Pantos raised a critical question:

“Companies have tackled customer relations and supply-chain management with technology-driven strategies. So why not do the same for health benefits?”

“Such ‘health care performance management’ business strategies can alert companies to expensive problems within their benefits programs -- and then help them find ways to implement money-saving fixes. The innovative technology for doing so exists. It just needs to be adopted on a grand scale – and doesn't require an act of Congress,” he says.

It is a call to action that is being taken up by a growing number of organizations.

"The concepts that George Pantos discusses in his article are exactly on target with Healthcare Interactive’s practices and beliefs," said Henry Cha, president of Columbia, Md-based Healthcare Interactive.

"Healthcare Interactive’s goal is to provide employers and their businesses with the newest and most effective technology to help tackle some of the healthcare industry’s most challenging hurdles. Effective management that aids in improving employee health outcomes is not only what we are achieving with our technology but what should be a standard practice in the industry.”

As founding members of the HPM Institute, Healthcare Interactive fully intends to participate in efforts that highlight new ways to develop better business models for managing employee healthcare benefits.

About Healthcare Interactive
Healthcare Interactive is a research and development company committed to developing innovative technologies to lower employers' medical benefit costs and improve the health of their members. Visit their Web site at


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Susan Lackey

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