Stockton Resident Publishes New Guide for Health Care Support Staff

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This thought-provoking book explores the concepts that distinguish a good health care team from a great one

The Essential 20: Twenty Components of an Excellent Health Care Team has been released by Dorrance Publishing Co., Inc.

What distinguishes a good health care team from a great one? A dedicated, experienced, and diverse group of health care professionals were brought together to ponder this important question. During deliberations, the group carefully formulated twenty essential, yet simple, concepts that exemplify a superior team. These concepts are The Essential 20. This book is written specifically for frontline health care support staff who either are in training or are reviewing their team's effectiveness. It is hoped The Essential 20 can be both a template and a measure of a team's continuous pursuit of excellence.

David Cornish, MD, FACP, AGAF, is a practicing internist/gastroenterologist with the nation's largest medical group (The Permanente Medical Group). He obtained his medical degree at the Boston University School of Medicine and completed his fellowship in gastroenterology at the University of California, Davis. For more than two decades, he has been the Chief of Medicine in Kaiser Permanent's California Central Valley Area, serving more than two hundred seventy thousand members. He is the recipient of numerous awards for his service programs. Dr. Cornish has created and implemented a number of important regional and national health care service initiatives during his career.

Dianne Dukette, PhD, obtained her degree from the University of California, San Diego in experimental psychology. She did her post-doctoral fellowship in developmental cognitive neuroscience at the University of Minnesota. Dr. Dukette has worked as a researcher in Veteran Administration Medical Centers and is an instructor. Her training in behavioral research enables her to use the scientific method to evaluate the variables that effect the relationships between health care teams and patients.

The Essential 20: Twenty Components of an Excellent Health Care Team is a 142-page paperback with a retail price of $16.00. The ISBN is 978-1-4349-9555-1. It was published by RoseDog Books of Pittsburgh, Pennsylvania. For more information or to request a review copy, please visit our virtual pressroom at or our online bookstore at


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