Talk2Rep Call Centers and Contact Management Services Create First Dedicated Live Chat Facility in U.S. for Large Telecommunications Company

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Talk2Rep Call Centers have announced the opening of a dedicated facility “The Chat Center of Excellence”

Tamarac , FL PRWEB) March 16, 2010 -- Talk2Rep Call Centers have announced the creation of “The Chat Center of Excellence” focused on supporting companies for sales and services via live web site text.

“Talk2Rep has supported web site chat services for quite some time”, according to Talk2Rep CEO Jim Ryan,” however our executive team saw a niche in the marketplace for specialization in outsourced chat services. Working with our partners we developed and deployed best practices, metrics and analytics to create a cohesive dedicated team.” Talk2Rep’s initial ramp plans will scale to meet over 100 chat representatives within ninety days located in the Tamarac, Florida business campus. In addition, “Talk2Rep@Home™ will provide after hours and weekend support and disaster recovery with our @Home Talk2Rep agents”, says Ryan. Talk2Rep@Home™ chat agents will compliment our highly skilled, dedicated Talk2Rep chat agents. For more information visit http://www.Talk2Rep.com or call 866-856-2737.

About Talk2Rep Inc.

Headquartered in Tamarac, Florida, Talk2Rep is a leading call center and contact management services provider. Formed by former AT&T Call Center executives, Talk2Rep offers fully integrated high quality contact management services for government agencies and multiple vertical industries such as a Healthcare, Financial, Retail, Insurance, Technology, Travel and Telecommunications. Talk2Rep provides services to some of the largest companies in the world with inbound and outbound telemarketing and customer services, data collection and market research. To learn more about how Talk2Rep can help your business visit http://www.Talk2Rep.com or call 866-856-2REP (2737).

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Teresa Cannon
Talk2Rep, Inc.
954-933-0660 ext. 1115
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