Key Insight into How Employers Can Motivate and Retain the Millennial Generation Featured in Recent New Directions' Paper

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A recent paper from New Directions discusses how managers and employers can utilize the new workforce while not giving away the keys to the store. The paper highlights three areas of an employee's lifecycle, as well as the tough question of how to motivate and retain the Millennial generation.

Michael Harrington, Director of New Training and Strategic Initiatives of New Directions Inc. and a rising thought leader on Millennial employees has recently published Millennials: Engage, Motivate, and Retain the New Workforce. Harrington has presented the paper's concept at many companies within the capital region of New York and has been asked to speak on Millennial employees at the American Society for Training and Development's 15th Annual Workplace Learning and Performance Conference at the end of March.

In the paper, Harrington carefully and descriptively goes through how current managers can flex their leadership styles to meet the needs of the Millennial employee without giving away "the keys to the company." Often seen as a fickle and self-entitled generation, Millennials are the newest addition to many companies with over 70 million making up the generation. Millennials, ranging in age from 16 to 30 (sources may vary), were generally born between the years 1980-1994, and have been influenced by current events such as Columbine, 9/11, the current financial crisis and housing foreclosures. The Millennial generation, also known as Generation Y, is characterized as the 'backpack' generation with their capricious nature to fill their mental backpacks with what they need to survive on the job and in life and when a crisis occurs, they can quickly readjust, usually leaving the company or lifestyle without hesitation. On the other side and to many employers' delight, this generation is also seen as community builders, tech savvy and self-starters.

In his paper, Harrington goes on to highlight the three areas of an employee's lifecycle: engagement, motivation and retention, and how that aligns with the overall maturation of a Millennial within the company. When asked about the Millennial employee phenomena, Harrington states, "Many people ask the big question: how do we retain Gen Y or Millennials within our organization? How do we keep Gen Y from getting what they need and then turning around and leaving the company or how, as an employer, do I not give the keys to my company to them because they want to be a VP in five years?" Harrington continues, "I have a belief that if you can motivate them and engage them constantly at their jobs, they will want to stay. The trick is finding how to engage and how to motivate. I think the paper offers some great insights on how to do that. One way is through our Belief: Behavior Connection mentioned in the article."

Harrington trains, consults, and presents frequently on the hiring and retention of the Millennial generation. Harrington will present "Training the Next Generation: Excite and Engage the Millennial" at the 15th Annual ASTD Workplace Learning and Performance Conference in Albany, NY.

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New Directions Consulting has been delivering high quality training and consulting services to meet the needs of business and non-profit customers focused on teams, quality, and excellence for more than 25 years.

A professional learning center founded in the heart of Vermont, New Directions' trainings focus on leadership improvement and organizational development in a highly participatory, practical and real-life based atmosphere. For more information visit:

Contact: Matthew Harrington/Marketing Manager/800.730.3631


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