Travel Adventures Enhances Customer Communications with New Live Chat Feature

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Travel Adventures, a recognized innovator in the student travel industry, has added a Live Chat feature to their company website to enhance communications and improve customer service.

"The introduction of Live Chat to our website provides an efficient and personal way of reaching out to our customers. We can now provide tour information and customer assistance in real time to all of our site's visitors. This new service is designed to

Travel Adventures, a recognized innovator in the student travel industry, has added a Live Chat feature to their company website to enhance communications and improve customer service.

The Live Chat service is designed to allow their customers the opportunity to "chat" with a Customer Service Representatives, Accounting Representative or a Tour Consultant in real time. This feature will provide teachers, trip participants and vendors the opportunity to receive personal service and quick answers to their questions and is available during normal business hours.

"The introduction of Live Chat to our website provides an efficient and personal way of reaching out to our customers. We can now provide tour information and customer assistance in real time to all of our site's visitors. This new service is designed to improve our user's experience by providing them with personal attention."

  • John Urogdy Director of Marketing - Travel Adventures

As an additional resource for educators, Travel Adventures has launched an informational blog. The blog will provide customers with student travel suggestions, trip planning tips, and destination news. Blogs will be posted periodically and a unique “Wordless Wednesday” posting will feature a photo from a popular Travel Adventures program or destination. The blog will provide the first time traveler as well as the seasoned trip sponsor with valuable tips and destination highlights.

These two new features combined with Travel Adventures existing Facebook and Twitter pages continues the company’s commitment to provide their customers with impeccable customer service and valuable content for educators.

This comprehensive online communications strategy capitalizes on the latest means of communicating and sharing information over the web by allowing prospective and current customers to interact through their computer or mobile phone.

About Travel Adventures
Travel Adventures is a member of the TUI Travel® Group of Companies. A student tour provider staffed by educators and travel professionals, Travel Adventures understands the needs of teachers. It has served over one half million students since 1987 and its mission is to empower teachers to Create a Bigger World for Every Student. To discover more about Travel Adventures and its many educational programs, please visit http://www.traveladventures.com

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Dave Thompson

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