AVIcode Announces Intercept uX Management Pack to Enable End User Experience Monitoring within Microsoft System Center Operations Manager

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AVIcode is First Solution Provider to Deliver All Five Dimensions of Application Performance Monitoring within the Operations Manager Environment

The Intercept uX Management Pack, along with our .NET and SharePoint Application Management Packs, provide Operations Manager users with end-to-end visibility into these applications, helping to reduce downtime and improve mean time to resolution.

AVIcode, Inc., the leading provider of real-time, always-on application monitoring solutions, today announced the Intercept uX Management Pack for Microsoft System Center Operations Manager 2007. This management pack extends Operations Manager 2007 by enabling end user experience monitoring, further complementing the AVIcode set of .NET application performance monitoring solutions. With this release, AVIcode becomes the first solution vendor to provide all five dimensions of Application Performance Monitoring (APM) within the Operations Manager environment.

In its first “Application Performance Monitoring”1 Magic Quadrant market study, Gartner Inc. defines five core dimensions of application performance monitoring. According to Gartner analyst, Will Cappelli, the five dimensions are a result of the “increasingly recognized importance of APM that takes into account the management problems entailed by modern application architectures.” Cappelli also acknowledges that during the past year, APM vendors “have come to recognize that all five dimensions are equally critical, and the vendors are, through either acquisition or internal development, adjusting their product portfolios accordingly.”

With the introduction of the Intercept uX Management Pack, AVIcode now extends its solution set, which covers all five dimensions, into the Operations Manager 2007 environment. Those APM dimensions are:

  •     End user monitoring
  •     User-defined transaction profiling
  •     Application component discovery and modeling
  •     Application component deep-dive monitoring
  •     Application performance management database

The Intercept uX Management Pack delivers insight into the end user experience, specifically looking at the real-time environment and user behavior factors that impact the performance of an application, including:

  •     Statistical tracing information for all sessions and user transactions
  •     Browser rendering performance, including HTML payload size, and load times for network, server, DOM and pages
  •     JavaScript execution time, including call stack, parameters, global variables and “OnClick” control execution time
  •     AJAX call monitoring and correlation with server side execution
  •     Statistical and trending data including average execution time, failures per second and performance issues per second

The combination of server-side and end-user monitoring capabilities, offered by AVIcode, provides users with a complete view of an application’s health, from keyboard-to-eyeball.

“Our keyboard-to-eyeball approach detects errors from the browser to the server to the database and back, offering a real-time look into the applications that help a business operate,” said Victor Mushkatin, CTO of AVIcode. “The Intercept uX Management Pack, along with our .NET and SharePoint Application Management Packs, provide Operations Manager users with end-to-end visibility into these applications, helping to reduce downtime and improve mean time to resolution.”

The Intercept uX Management Pack is available now. Contact AVIcode for pricing information.

About AVIcode
Recommended as a best practice by Microsoft and recognized as "the market leader in the management of .NET-based applications," AVIcode’s solutions are used throughout the application lifecycle, providing a real-time view into application behavior and performance. AVIcode customers benefit from a low-overhead solution that delivers immediate alerting to application problems and complete root cause diagnosis, down to the line of problem code, to speed problem resolution. Deployed on tens of thousands of servers globally, AVIcode enables organizations to get applications to market faster, reduce maintenance and management costs, and ensure maximum availability and reliability. More information: http://www.avicode.com.

1 Gartner “Magic Quadrant for Application Performance Monitoring” by Will Cappelli, February 18, 2010

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Marianne Ortiz
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