Senior Care Partners Highlight Best-In-Class Service Providers

Share Article, The National Senior Living Providers Network (NSLPN) and The Senior List®, team up to recognize “excellence in customer satisfaction” by announcing the Silver Service Award program for 2010.

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Three leading senior-care companies announce an alliance to highlight eldercare providers with high customer satisfaction ratings. (, The National Senior Living Providers Network (, and The Senior List® ( are proud to announce the 2010 Silver Service Awards program. The Silver Service Awards will recognize eldercare providers offering superior customer service, as rated by their own customers at The Senior List's consumer-opinion website.

Britt Nichols founder of The National Senior Living Providers Network (NSLPN) thinks customer satisfaction levels say a lot about a service provider. "Customer Satisfaction is everything these days. In the age of the internet, word of mouth isn't just neighbor to neighbor, it's everywhere. We want people to know there are tools that can help them make better informed decisions about care. We intend on making those decisions a little more transparent."

The Silver Service Awards will use The Senior List's consumer-opinion platform to score a provider's eligibility for the award. "This first year, we'll recognize a standout business statewide in each of our 42 business categories" says Chris Clark, co-founder of The Senior List. "This way we'll come up with a best-in-state scenario for businesses with high customer satisfaction scores". Businesses will be rated based on the number of consumer-reports they have on The Senior List, multiplied by their cumulative customer recommendation rating. It's extremely transparent, and easily defined. "This gives eldercare providers an opportunity to have their best customers talk about them on a big stage" says Clark.'s founder, Mark Willaman believes that this is a great time to build a reputation if you're an eldercare provider. "There are 77 million boomers that need, or will need eldercare related services in the near future. Companies that provide value along with great customer satisfaction stand to have a very bright future. has always catered to quality companies serving boomers and seniors. We think the Silver Service Awards will help promote the best of the best."

The Silver-Service Awards will become an annual event, and the winners will be announced each February. Winners will receive recognition in a nationally distributed Press Release, and they'll receive a certificate to display at their place of business. Additionally, winners will have an opportunity to use's proprietary PR Generator.

About the sponsors:

The National Senior Living Provider Network ( is dedicated to providing all types of Senior Living Professionals a premiere online resource for senior care jobs, news, and community issues. is a leading marketing and media relations firm for companies selling products and services relating to the aging of America. helps customers improve their visibility and strengthen their brand recognition.

The Senior List® is an eldercare directory focused on consumer-reviews. With its unique user interface, The Senior List encourages consumers to share their experiences with senior-care providers by leaving a testimonial (so that others may benefit).

For additional contest details (including terms and conditions) visit

This press release was distributed through PR Web by Human Resources Marketer (SeniorCare Marketer: on behalf of the company listed above.


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