(PRWEB) April 16, 2010
The Text Analytics Summit focuses on the vast business value in textual sources – ranging from CRM systems, contact center notes, social media, survey responses, e-mails, etc. Companies today understand they need to automate analyses if they want to keep up with this information overload. Text analytics is the way forward.
Ben Satchwell, Conference Director at Text Analytics News, says, “Following the recent announcement of Lexalytics sponsorship we are equally excited about working with Attensity. Attensitys positioning within the industry brings immense value to the event and their input on the agenda and the exhibition room is greatly received.”
Attensity is the first and only company that accurately "reads" customer conversations to deliver a complete Customer Experience Suite, with applications to monitor, analyze, route, respond to, reuse, and deliver information in emails, documents, call notes, surveys, FAQs, forums and social media.
Catherine van Zuylen, Vice President of Product Marketing at Attensity says “We are thrilled to be a part of the Text Analytics Summit again this year, to share some of the insights we’ve gained from many of our Fortune 1000 customers and government partners and look forward to participating in the great event that has been put together.”
For more information please view: http://www.businessanalyticsnews.com/info/129 a or contact Ben Satchwell on ben(at)textanalyticsnews(dot)com / +44 (0) 207 375 7163.