Knowlagent Employees Serve Lunch to Area Homeless

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Employees kick-off second year of service to MUST Ministries, serving lunch to local homeless population

A group of Knowlagent employees kicked-off the company’s second year of service to MUST Ministries on Tuesday, March 23, serving lunch onsite to shelter residents and other members of the area’s homeless population.

MUST Ministries is a local non-profit organization in Marietta, GA, that provides shelter and services to local homeless, as well as mentoring programs and day services to individuals and families in need including food, clothing, medical and financial assistance.

Knowlagent is committed to serving lunch at MUST once a quarter. This latest day of service begins another year of supporting the organization and the populations it serves.

“Service is a priority at Knowlagent – both to our customers and to our community,” said Matt McConnell, Knowlagent CEO. “It is an important part of our culture. Our employees are eager to give back and excited to continue this tradition with MUST Ministries. In addition to benefiting our community, it makes us stronger as a company.”

Knowlagent and its employees are long-time supporters of MUST. In 2009, employees served lunch one day each quarter onsite at the organization’s Marietta shelter. In addition to serving hot meals, employees also provided 200 sack lunches to be distributed to shelter residents who need lunch during the workday.

In December, Knowlagent employees decorated the shelter and dining room and provided winter hats and gloves to those in need. In October, they held a transportation drive, collecting and delivering bikes, strollers and money for bus tickets to shelter residents in need of transportation. Employees also stocked the organization’s food pantry with canned goods, peanut butter and toiletries. In July, they painted the Marietta shelter so that it could accommodate additional residents.

About MUST Ministries
MUST Ministries is a faith-based organization ministering to persons in need in Cobb and Cherokee counties. MUST has created programs that are models for dealing with core problems in the community including recovery from homelessness and substance abuse, job preparedness and placement, housing for the mentally ill, summer lunches, and health programs. For more information, visit

About Knowlagent
Knowlagent is the only talent management software solution specifically developed to meet the unique training, coaching, and hiring needs of the 10 million call center agents around the world. By automating traditional call center management processes, Knowlagent’s solutions for training, coaching and hiring enable clients to hire the right agents and make them better by pushing training and communications when call volumes are low. Knowlagent’s solutions are on-demand, easy to use and require no capital expenditures. Over 200,000 agents and managers around the world use Knowlagent’s talent management software solutions every day. For more information, call 888-566-9457 or visit us online at


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Kerry Engle
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