Over the past decade, iVoice USA has progressed into much more than a contact center for hire
Houston, TX (Vocus) April 6, 2010
iVoice USA, a provider of contact center outsourcing solutions and award-winning interactive technology solutions, announced today that it has changed its name to Conexion One. The new name change is effective immediately and draws upon the company's strategic commitment to business process outsourcing and interactive technologies.
"Over the past decade, iVoice USA has progressed into much more than a contact center for hire," says Chief of Business Development, Michael Curry. "Our focus has always been on delivering world-class contact center outsourcing solutions that positively impact our customers' competitiveness and profitability. Increasingly, however, these solutions are being strategically driven from the business side. We feel strongly that "Conexion One" is a more accurate reflection of the evolving mix of award-winning business process outsourcing products and services that we deliver."
About Conexion One
Conexion One is a leading provider of contact center business process outsourcing solutions to a wide array of businesses and organizations in 75 markets spanning all states and is an affiliate of iVoice de Mexico and iFone de Mexico respectively. Headquartered in Houston Texas with a capacity of 3,100 agent seats located across 2 redundant centers located within Mexico City, Conexion One combines the best technology, processes and most of all the people to deliver solutions that add value between our clients and their customers. Conexion One offers inbound/outbound voice, E-mail, Chat and SMS outsourcing services built on Microsoft Technology along with being a Microsoft Gold Certified ISV/Software Solution. For more information visit http://www.conexionone.com.