Via Christi Health Systems Selects The Kramer Group’s RQi Enterprise Revenue Cycle Solution

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Via Christi Health Systems has selected The Kramer Group revenue cycle solution to eliminate errors at registration, reduce denials, improve cash flow and AR and selects RQi enterprise™ as their provider.

“RQi™ was selected because of its comprehensive editing of 100% of registration and the reporting that would allow us to implement an Access Bonus Program based on results. RQi™ gives us performance management tools and real time reporting to help us mana

The Kramer Group today announced that Via Christi Health System's selected RQi enterprise™ as its automated solution for quality assurance.

Via Christi Health System is the largest provider of health care services in Kansas and the surrounding region. RQi enterprise™ (Registration Quality Improvement) is a web-based revenue cycle solution designed to detect and flag errors for correction during the registration process.

Via Christi’s challenge was twofold: their homegrown quality assurance tool offered minimal reporting and no measurable accuracy tracking. In addition, as part of a bonus/ productivity program they needed accurate information for each registrar. It became apparent that a new system was needed to accomplish this. The Kramer Group’s RQi™ enterprise was selected to solve this problem.

Via Christi Health systems was looking for an automated tool that would provide both real-time coaching for registrars that would guide them through the registration process and correct their errors at point of service as well as tracking and ensuring clean data through point of billing.
“RQi™ was selected because of its comprehensive editing of 100% of registration and the reporting that would allow us to implement an Access Bonus Program based on results. RQi™ gives us performance management tools and real time reporting to help us manage and guide our registration staff,” notes Marti Zeigler, Chief Revenue Officer at Via Christi Health Systems.

During the evaluation process, Via Christi selected The Kramer Group’s RQi enterprise™ because of the exceptional reporting, comprehensive editing on 100% of registrations and integration with eligibility, patient payment estimation as well as address and identity verification in a common dashboard.

RQi enterprise™ and RQi practice management™ are healthcare registration solutions that detect and flag registration and patient visit errors for correction upon admission and prior to discharge and billing. The RQi™ service line provides 100 percent data review for improved billing accuracy, improved employee accountability, instinctive workflow, and immediate feedback to the user. Each system is customized on site to ensure maximum performance and customer satisfaction.

The Kramer Group is a revenue cycle services company specializing in web-based healthcare software solutions and dedicated client support and training. Kramer Group experts provide tools that improve existing operations, increase employee proficiency, and enhance revenue cycle performance on a cost-effective basis with a significant return on investment across the entire revenue cycle. Visit http://www.kramergroup.com.    

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Jena Eggert
The Kramer Group
(407)872-7969 ext. 121
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