Our new Customer Service and Environmental Compliance training libraries expand on our award-winning HR and Safety training libraries and, in this economy especially, will provide an effective way for businesses to save money and boost profitability.
Old Saybrook, CT (Vocus) April 13, 2010
BLR® – Business & Legal Resources the leading provider of employment, safety, and environmental compliance solutions, announced today that it has upgraded its BLR Employee Training Center. Available to customers starting today are two new training libraries focused on Customer Service and Environmental Compliance training, a redesigned interface, and upgraded training management and compliance administration features.
“Training is always an essential tool for employee learning and keeping companies safe from litigation and fines with a well-documented and fully complaint training program,” said Robert L. Brady, CEO and founder of BLR. “Our new Customer Service and Environmental Compliance training libraries expand on our award-winning HR and Safety training libraries and, in this economy especially, will provide an effective way for businesses to save money and boost profitability.”
The BLR Employee Training Center now features an updated administrative interface including an all-new Reporting dashboard that gives administrators a quick view of overall training efforts. The dashboard includes reports that enable trainers to see, at a glance, the status of their training programs, using improved navigation and searchability for enhanced administration and compliance.
New libraries now available on the BLR Employee Training Center:
- The Customer Service Library includes everything a company needs for their customer service team to provide world-class service. In today’s competitive environment, it is more important than ever to create a strong service culture supported by skills to build loyal relationships with your customers and a better working environment for employees. The core of the curriculum is designed to improve communication skills and issue resolution. Additionally, there are courses designed for supervisors to help them better manage their teams.
- The Environmental Compliance Library includes everything a company needs to understand and increase awareness of environmental management practices and ensure compliance with national EPA and local state environmental rules and regulations. It is designed to educate employees about the hands-on specifics of environmental compliance, including hazardous material handling, hazard communication, and related personal protective equipment. The curriculum covers individual employee training and what companies need to know about these important topics.
About the BLR Employee Training Center
The BLR Employee Training Center, named "Best Workforce Training Solution" by the Software & Information Industry Association (SIIA), is both a Web-based training platform and the source of professionally developed training courses for any workforce. Organizations can now provide high-quality, compliant training for employees without hiring expensive consultants or trainers, and without spending staff time preparing and delivering training. With only a few minutes’ setup, your company will have a complete Web-based training program with professionally developed courses, employee testing capabilities, and systematic documentation of employee training sessions and scores. For more information, please visit Training.BLR.com.
About BLR—Business & Legal Resources
BLR is the leading provider of employment, safety, and environmental compliance solutions. BLR has been an acknowledged authority in covering state as well as federal law for over three decades, and employers know that they can count on BLR’s industry-leading compliance and training solutions to keep them out of legal trouble, avoid fines, and save money. BLR offers solutions for business owners, executives, employees, and managers of HR, compensation, safety, environmental, or training for all-sized organizations and industries. Simply put, anyone worried about how their local state agency or national DOL, OSHA, and EPA legal requirements impact their organization can benefit from BLR. For more information, please visit http://www.BLR.com or call 800-727-5257.
For more information regarding training solutions from BLR or to speak with a subject matter expert, please contact us at Media(at)BLR(dot)com or 800-727-5257, Ext. 2442.
BLR®—Business & Legal Resources
800-727-5257, Ext. 2442