Rochester, NY (PRWEB) April 21, 2010
Callfinity, Inc. announced that their ContextIP system has received a 2009 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Internet Telephony magazine, the leading publication covering IP communications since 1998. Callfinity is a rapidly growing provider of intelligent telecommunications applications for contact centers around the world.
"ContextIP is the smartest and easiest-to-use telecommunications application suite designed for contact centers," said Jeff Valentine, President & CEO of Callfinity. "Because we blend multiple types of interactions, such as inbound and outbound telephone calls, live chat, email, voicemail, and faxing, and push the right interaction to the right agent at the right time, our systems transform call centers into contact centers. Further, because ContextIP is the only system that supports on-premise installations, completely hosted subscription services, and a patent-pending hybrid of the two, ContextIP is also the most flexible system on the market today."
"INTERNET TELEPHONY is proud to grant Callfinity, Inc. a 2009 Product of the Year Award for ContextIP. Callfinity has proven its commitment to quality and excellence while addressing real needs in the marketplace," said Rich Tehrani, CEO, TMC. "We’re happy to recognize and honor Callfinity for their development of IP communications technology. We look forward to more innovative solutions from them in the future. "
A complete list of Product of the Year winners is published in the February 2010 issue of INTERNET TELEPHONY magazine, (http://www.itmag.com). INTERNET TELEPHONY has been the authority in IP communication since 1998™.
Callfinity provides the easiest-to-use intelligent telecommunications applications for contact centers, service providers, and enterprises. Since 1999, over 300 customers in six countries around the world have selected Callfinity's on-premise systems, hosted services, and hybrid-hosted solutions. For more information about Callfinity, please visit Callfinity's Web site at http://www.callfinity.com. Callfinity is a registered trademark of Callfinity, Inc.
About Internet Telephony Magazine
INTERNET TELEPHONY has been the IP Communications Authority since 1998™. Beginning with the first issue in February of 1998, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. INTERNET TELEPHONY magazine reaches more than 225,000 readers, including pass-along readers. For more information, please visit http://www.itmag.com.
Technology Marketing Corporation (TMC) is a global integrated media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN magazines. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two million unique visitors each month on average worldwide, according to Webtrends. TMCnet has ranked within the top 3,500 in Quantcast's Top U.S. sites, placing TMCnet in the nation’s top .03% most visited Web sites. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO (ITEXPO); 4GWE Conference and M2M Evolution (in conjunction with Crossfire Media); Digium|Asterisk World (in conjunction with Digium); and Smart Grid Summit (in conjunction with Intelligent Communication Partners). For more information about TMC, visit http://tmcnet.com.
TMC also serves technology professionals with industry-specific Web sites: IT.TMCnet.com, 4G-wirelessevolution.TMCnet.com, M2M Evolution.com, Smart-Grid.TMCnet.com, Smart Products Ecosystem, Robotics.TMCnet.com, Cable.TMCnet.com, Satellite.TMCnet.com, Green.TMCnet.com, Healthcare.TMCnet.com, and Education.TMCnet.com.
Callfinity, Inc. Contact:
Vice President of Operations