Savision Launches Vital Signs, a Real-Time Performance Troubleshooting Platform for Microsoft System Center

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Vital Signs allows IT departments to visually correlate dozens of real-time performance indicators in order to reduce troubleshooting times by up-to 40 percent and improve service levels for common services by up-to 25 percent.

Vital Signs is not only a proactive performance troubleshooting product, but also an expert-embedded and change-aware solution. In one view, we’ve pieced together the answers to the most troublesome IT questions.

Savision B.V., the leader in Microsoft System Center visualization, today announced the launch of Vital Signs for System Center. Vital Signs allows IT departments to gain real-time visibility into the performance of its most critical IT systems and applications. Vital Signs extends Microsoft’s System Center by providing in-depth and multi-faceted dashboards with real-time performance charts and contextual troubleshooting utilities. Each dashboard is built and certified by leading subject matter experts. Vital Signs displays both the current performance and historically performance bands.

Historical performance data can be replayed – rewound or fast-forwarded – to help IT departments isolate how an IT environment acted during a certain period of time. IT Pros can use the replay feature to pinpoint how performance degradations manifested overtime. Additionally, IT Pros using Vital Signs are able to identify how an IT configuration change adversely affected the performance of critical systems by seeing the change event marked directly on the performance chart. This level of change to performance problem correlation is unprecedented and is instrumental in helping IT Pros immediately identify the root cause of a problem. Vital Signs promises to reduce troubleshooting times, reduce problem management root cause analysis, and improve IT service levels.

Vital Signs is launching with two dashboards: SQL Server (2005, 2008) and Windows Server (2003, 2008, 2008 R2). Vital Signs for SQL Server offers five rich dashboards. IT Pros are able to view everything from the real-time health of the host – no matter whether it is virtual and physical – down to the specific SQL transactions that is causing the problem. Vital Signs for Windows Server offers five dashboards that encapsulate critical, yet often overlooked, performance indictors that when combined are the key to troubleshooting the toughest system-level performance problems. Only by using Vital Signs can IT Pros simultaneously display and visually correlate the current and historical performance data of these IT systems. As performance degrades, IT Pros receive visual alerts based on self-tuning performance thresholds. Each dashboard embeds years of knowledge from leading Microsoft experts allowing IT Pros to manage more diverse systems and applications better than ever before.

IT Pros are being asked to manage more complex and mission-critical applications than over before. Without the latest expertise and real-time information, IT Pros often spend hours troubleshooting a problem that can be resolved in minutes when given the correct information. Vital Signs is like an box of experts that can be used during a crisis to rapidly solve difficult performance problems. The dashboards piece together real-time and historical performance data immediately, thereby mitigating hours of work collecting – and often missing – critical performance profiles. Only Vital Signs intelligently puts real-time performance charts in one place.

"We built Vital Signs to answer the call from the hundreds of System Center customers we've talked to requesting real-time performance information directly in the Operations Manager's console," said Dennis Rietvink, Founder, Savision. "Vital Signs is not only a proactive performance troubleshooting product, but also an expert-embedded and change-aware solution. In one view, we’ve pieced together the answers to the most troublesome IT questions. This puts the IT Pro in command to instantly pinpoint the root cause of a problem and become a hero in his or her organization."

Solution Overview
Vital Signs seamlessly integrates into System Center Operations Manager’s infrastructure. The following provides a summary of Vital Sign’s unique features. For a complete list of features visit: http://www.savision.com

Proactive Performance Management
Vital Signs provides early-warning of potential service disruptions before end-users notice and complain. By coupling historic and real-time data, IT Pros are able to see impending performance problems up to an hour before end-users are affected.

Real-time Performance Data
Vital Signs instantly displays numerous real-time performance graphs that allow IT Pros to determine what system or application resource is over utilized. Drilling in further to a resource, IT Pros may remotely run diagnostic tests to see what process or system call is causing the performance degradation.

Intelligent Visibility in One Place
Vital Signs’ real-time performance dashboards present all of the performance graphs necessary to make intelligent troubleshooting and capacity planning decisions. Up to twenty key application and system performance indicators are graphed and updated every second.

Self-Learning Performance Thresholds
Vital Signs displays what is considered normal performance given the time of the day, day of week, and day of month. Vital Signs automatically calibrates thresholds based on past performance thereby eliminating any human guesswork. Threshold alerts visually indicate impending performance problems up to one hour before an outage.

Embedded Expertise
Industry-renowned system and application experts help build each Vital Signs module. Their years of experience solving the toughest IT problems guarantees that IT Pros have the right-data at the right-time to solve difficult performance problem.

Uses Existing System Center Infrastructure
Unlike other performance management tools, Vital Signs uses your existing Operations Manager 2007 infrastructure. This allows you to view real-time performance information without deploying new hardware or ever leaving Operation Manager Console. Vital Signs also provides a full-featured web-based console.

To view a product demonstration, go to: http://www.savision.com

Availability
Vital Signs for System Center will be available for purchase during the Summer of 2010.

About Savision
Savision provides solutions that transform, enrich, and present data collected by Microsoft’s System Center in easy to understand maps and dashboards. Savision’s products allow IT departments to add the necessary context and real-time perspective to proactively identify and quickly resolve IT problems. Founded in 2006, Savision is headquartered in the Netherlands and is privately held. Savision’s founders and executives bring years of enterprise systems and application management experience from large IT service companies. For more information, go to http://www.savision.com/aboutus.

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Dennis Rietvink
Savision
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