Knowledge process outsourcing enables organizations to compete with knowledge - ready to elevate the quality and the rigor of their insights, potentially changing the way the entire enterprise works.
New York, NY (PRWEB) April 20, 2010
WNS (Holdings) Limited (NYSE: WNS), a leading provider of global business process outsourcing (BPO) services, announced the release of a white paper, ‘Armed with Knowledge: Gaining competitive advantage through knowledge process outsourcing’, which suggests, organizations that want to succeed as knowledge competitors should look at knowledge process outsourcing. The whitepaper demonstrates through several case examples of, how the adoption of knowledge process outsourcing represents an opportunity to rapidly transform a business from one driven by intuition and ad hoc knowledge gathering and analysis practices to one that is driven by insight.
To download the white paper, please visit http://www.wns.com/Insights/Whitepapers/tabid/82/Default.aspx
“In a world where economic realities seem to change every day, and the behavior of competitors and customers is no longer easily predictable, companies that are readily equipped to identify their opportunities, define their needs, standardize their methodologies or change their organizations and tools in order to quickly navigate today's turbulent waters are the likely winners - and they win by competing armed with knowledge,” said Arun Kharbanda, Business Unit Leader, WNS Research and Analytics Services. “Knowledge process outsourcing enables organizations to compete with knowledge - ready to elevate the quality and the rigor of their insights, potentially changing the way the entire enterprise works.”
“Organizations make hundreds of decisions every day which impact their competitive position. Decisions that are seen as “core” to the business are generally based on deep, knowledge about customers, competitors and sales performance driven by comprehensive analytic support. But more often than not, support for decision making is inconsistent,” said Deborah Kops, Chief Marketing Officer, WNS Global Services. “Knowledge process outsourcing delivers a comprehensive set of insights obtained with discipline and speed, based on fact, transparent in methodology, and generated by rigorously and consistently assessing all drivers of performance both inside and outside the business - with a 360° view.”
WNS (NYSE: WNS) is a leading global business process outsourcing company. Deep industry and business process knowledge, a partnership approach, comprehensive service offering and a proven track record enables WNS to deliver business value to some of the leading companies in the world. WNS is passionate about building a market-leading company valued by our clients, employees, business partners, investors and communities. For more information, visit http://www.wns.com.
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