“In my opinion, every business should spend minimal investment in how they make and take phone calls. Finally, Call Center managers do not have to spend their time thinking about technology and high costs."
Aurora, CO (PRWEB) April 27, 2010
Last week, Mr. Bederman met with business media representatives in Denver, Colorado to discuss the Call Center Industry and INTOUCH-VOIP, Inc’s new innovations. “I have been developing calling products such as Dialers since the 1990’s and I have never been as excited as I am right now. The fact that the world knows me as a leader of Call Center Technology worldwide came from building and growing TouchStar Software. We were well known as both a leader of Call Center Dialers and the customer service required to care for the intense activity required in the use of the technology.” He went on to say, “Truthfully our unique quality was not in technology innovation, even though we were in that world. Honestly, almost no one’s was that different. Rather, we invented sound client care process and implemented our conviction to support our clients. No question, it worked. Almost everyone had similar technology, which was not the differentiator.”
INTOUCH-VOIP believes that they are now ahead of the Call Center Technology Industry with its current products and Bederman spoke like an evangelist, “We developed a PBX (Phone system) not just a Dialer. But it is all in the same package. We created the ability to make a huge amount of phone calls and blend the inbound calls using the Internet and your business’s network.”
In other words, a Call Center can now use the same phone system to handle all of their normal business and corporate phone needs plus they can use exactly the same software/phone system to have their Call Center, Collections Center and Customer Service Centers to meet every single function of expected dialing capabilities. “It can all be done on their network.” Bederman said.
In the past, Call Center Dialing required lots of servers and great investments in hardware. Bederman said, “That raised the cost incredibly and lowered the financial margins that Call Centers could expect to earn. Now, any business, Call Center or not, can use our INTOUCH-VOIP PBX with very low costs, very little hardware, and minimal maintenance. Not much breaks down in this software system!”
INTOUCH-VoIP’s CEO, Mr. Bederman, explained his thinking that Call Centers have had to spend all of their valuable time concerning themselves with the systems and technology to run their businesses. He reminded that normal businesses don’t do that. Instead they use each day to implement their type of business. “In my opinion, every business should spend minimal investment in how they make and take phone calls. Finally, Call Center managers do not have to spend their time thinking about technology and high costs. They can start to examine their business and let the technology simply work.”
INTOICH-VOIP is offering licensing for the product at incredibly low pricing. “In my way of thinking what we have is revolutionary. I am not aware of anyone that can truly compete with what we’ve developed.” He stressed that a business should think about their particular business each day instead of their infrastructure. “Companies waste an incredible amount of time doing the wrong things. INTOUCH-VOIP will give everyone the confidence in calling so that they can focus their efforts on making money the way they intended.”
INTOUCH-VOIP will do free analysis of any business by contacting them at http://www.intouch-voip.com. Fill out the form on the website and leave it to them to convince you. “No one has anything to lose but every Contact Center, Sales organization, Collections operation and more can save tens and hundreds of thousands of dollars in just this year if they choose us.”
Obviously Steve Bederman,past CEO of TouchStar and other global technology companies has never been as excited as he is now. “Come to our website. You’ll see what I mean. Who and what we are today will be in everyone’s business in a very short time.”
INTOUCH-VOIP, Inc. is a Colorado based company with direct sales throughout the United States. In addition they have established resellers throughout the world and are seeking new candidates. Contact Steve Bederman at sbederman(at)intouch-voip(dot)com or click on http://www.intouch-voip.com .