Erste Bank Ukraine Deploys SunGard’s Ambit Core Banking to Support Customer Centricity Strategy

Share Article

Erste Bank Ukraine, a member of Erste Group, has implemented SunGard’s Ambit Core Banking to help support its customer-centricity strategy. Ambit Core Banking is a scalable, customer-centric and integrated system that provides banks with an end-to-end integrated retail banking platform for deposits, lending and payments.

Erste Bank Ukraine, a member of Erste Group, has implemented SunGard’s Ambit Core Banking to help support its customer-centricity strategy. Ambit Core Banking is a scalable, customer-centric and integrated system that provides banks with an end-to-end integrated retail banking platform for deposits, lending and payments.

Over the past 10 years, many retail banks had been primarily focused on growing their businesses through new customer acquisition. In the wake of the recent economic turmoil, however, banks have reevaluated their growth strategies, and as a result, have significantly increased their focus on improving satisfaction, retention and profitability of existing customers. Ambit Core Banking provides Erste Bank Ukraine with a centralized, enterprise-wide information repository that offers a 360° view of its customers. By delivering integrated functions, Ambit Core Banking has also helped the bank consolidate multiple applications, reduce IT overhead costs, and facilitate reporting and compliance.

Pavel Cetkovsky, chief operating officer at Erste Bank Ukraine, commented: “The implementation of Ambit in Erste Bank Ukraine was part of a large scale project which has completely changed our IT landscape. The solution is robust, scalable and satisfies our business needs for the foreseeable future. We also appreciate SunGard's professional support during the implementation phase and believe this project has further strengthened Erste Group’s long-term relationship with SunGard.”

Nick Brewer, vice president of global banking solutions at SunGard, commented: "Increasing wallet share with existing customers is one of the most cost-effective ways to grow business without sacrificing profitability. With Ambit Core Banking, Erste Bank now has a single system that helps the bank to offer personalized services to its customers, thereby deepening the relationship between the bank and its customers and supporting both retention and profitability goals. Helping Erste Bank realize its modernization goals is an important milestone for SunGard in its continuing focus on the Central and Eastern European banking markets”

About Erste Bank Ukraine
Erste Bank was founded in 2006, when Erste Group entered the Ukrainian market. Erste Bank Ukraine serves 128,000 retail customers, small and medium business and large corporate clients in more than 130 branches and corporate centers across the country. Being a universal bank, Erste Bank Ukraine provides a wide range of banking services and products, including deposits and current accounts, salary projects and payment cards, cash-settlement services, project financing and treasury operations. Erste Group is one of the leading financial providers in CEE with more than 51,000 employees serving 17.5 million clients in 3,000 branches in 8 countries (Austria, Czech Republic, Slovakia, Romania, Hungary, Croatia, Serbia, and Ukraine).

About Ambit
SunGard’s Ambit is a suite of programs for retail, commercial and private banks. It provides banking professionals with solutions that support front-, middle- and back-office operations, and meet financial management, risk and compliance requirements. Ambit helps banks improve customer service management, streamline business processes, comply with regulations and take advantage of growth opportunities. For more information, visit http://www.sungard.com/apsys.

About SunGard
SunGard is one of the world’s leading software and technology services companies. SunGard has more than 20,000 employees and serves 25,000 customers in 70 countries. SunGard provides software and processing solutions for financial services, higher education and the public sector. SunGard also provides disaster recovery services, managed IT services, information availability consulting services and business continuity management software. With annual revenue exceeding $5 billion, SunGard is ranked 380 on the Fortune 500 and is the largest privately held business software and IT services company.

Trademark information: SunGard, the SunGard logo and Ambit are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the USA and other countries. All other trade names are trademarks or registered trademarks of their respective holders.

###

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Toby West

+44 (0) 20 8081 2426
Email >