Leading Bank Streamlines Business Intelligence Analytics with JAMS

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When this leading financial services company looked to enhance its current methods for executing batch processes, the bank selected JAMS as the solution. With JAMS in place, batch processes running across dozens of servers and applications are consolidated and streamlined for management. All Windows, Linux, SQL, and SAP processes are now tied together with JAMS workflows controlling the various interdependencies.

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We even integrated the JAMS web platform into our centralized 24/7 monitoring and support platform.

When this leading financial services company looked to enhance its current methods for executing batch processes, the bank selected JAMS as the solution. With JAMS in place, batch processes running across dozens of servers and applications are consolidated and streamlined for management. All Windows, Linux, SQL, and SAP processes are now tied together with JAMS workflows controlling the various interdependencies.

Background:

Headquartered in California, this financial services organization has more than $80 billion in assets. With more than 300 branches, this bank provides a wide array of financial services to individuals, small businesses, middle-market companies, and major corporations.

The Business Intelligence and Analytics (BIA) division of the bank produces critical business reports and other tools for more than four thousand people working in the retail branch offices, including senior executives. The business-critical data is time sensitive and requires processing over 350 jobs to extract, transform and load data each day.

The Challenge:

The challenge was to have a centralized scheduling solution where BIA could monitor jobs, analyze the performance of jobs, and easily change jobs giving the business the ability to rapidly change with minimal risk. High availability and reliability were critical to the BIA’s success.

Before implementing JAMS, BIA handled scheduling with standard scripting tools in addition to basic SQL jobs. As the business grew this became cumbersome because of the intense business complexity and large amount of jobs and high level uptime requirements. While internally developed tools worked reasonably well, BIA had many small issues that constantly required monitoring.

The Solution:

As BIA is not in the business of writing scheduling tools, it decided to see if there was a product on the market that would save time, and work intelligently to allow it to focus on its main business of supplying Business Intelligence data. Out of all the scheduling tools on the market, JAMS was the only tool that met all requirements. JAMS also uses Microsoft’s SQL database for storing its monitoring data and other critical information. This allows BIA to easily query that data.

The Implementation:

JAMS Agents were installed on the servers within minutes and with relative ease. The JAMS Scheduling Server configuration required a small amount of training as the requirements were complex. MVP conducted a two- day training session with key BIA staff which helped optimize the solution.

The Benefits:

“With JAMS, we are no longer working in the dark,” states the Vice President of Business Intelligence and Analytics at the bank. “All of our jobs are easily monitored, and the history is easy to view. We even integrated the JAMS web platform into our centralized 24/7 monitoring and support platform. This product saves us time, allows for a higher uptime, and allows us to complete our processing time in almost half the time. JAMS saved us time and has helped with improving our processing.”

“A product’s support is important. We’ve found support from MVP Systems to be excellent. The company constantly makes improvements and enhancements that help us with our daily jobs. Many of our requests for new features have been put into new releases.”

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Harry Reisenleiter
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