Achieving Sales and Service Excellence in Your Business
Camden (PRWEB) May 3, 2010
Nationally recognized business coach and speaker Joseph Rosales, author of the book Customer Service is a Contact Sport, will discuss “Achieving Sales and Service Excellence in Your Business” during a Rutgers School of Business–Camden event on Tuesday, May 11.
Sponsored by the Rutgers Family Business Institute at the Rutgers–Camden business school, the special seminar will help managers, leaders, entrepreneurs, and business professionals identify how to attract new customers to their businesses; improve their sales presentations without pressure; and generate more sales revenues.
Rosales’ company,The Sales and Service Coach, is based in Medford and helps businesses increase sales and improve service irrespective of the types of products and services they offer. His book, Customer Service is a Contact Sport (Insight Publishing), is widely utilized among sales professionals.
The Rutgers event will be held at the Enterprise Center at Burlington County College on Route 38 North in Mount Laurel from 8 to 11:30 a.m. to 2 p.m. on May 11. Registration is $35 for members of the Rutgers Family Business Institute ($65 for non-members), which includes a copy of Rosales’ book. To register, visit familybusiness.rutgers.edu.
The seminar is co-sponsored by the Burlington County Chamber of Commerce and the New Jersey Small Business Development Centers.
The Rutgers Family Business Institute provides multi-generational family-operated businesses in the Delaware Valley with business management resources aimed at improving personal leadership performance and driving operational growth. The Rutgers Family Business Institute is supported by TD Bank through the TD Charitable Foundation, and the law firm of Archer & Greiner.