Chula Vista, CA (PRWEB) May 5, 2010
Anjolee.com understands the value of providing excellent customer service, as the customer experience plays an enormous part of the success or failure of any online business. Anjolee.com has gained popularity through simple word of mouth advertising; customers are satisfied with their experiences, and they gladly share this news with others. Anjolee.com is continually making improvements to its website in order to provide a superior user experience. Since its launch in 2008, Anjolee.com has added live chat, 24/7 call support and dedicated agents giving personalized attention to customer questions and concerns.
In April 2010, Anjolee.com received an 80 out of 100 in STELLAService’s online customer service ratings (“STELLA Ratings”). Internet retailers that achieve an 80 or above are characterized as “online stores with high quality customer service”, according to STELLAService’s website. Businesses that score between 80 and 90 are also awarded the EXCELLENT STELLAService web seal, which Anjolee.com is proud to display to its customers and other stakeholders.
STELLAService aims to direct consumers toward those companies that provide the best overall customer experience. The STELLA Ratings are calculated based on service quality in three areas of the online customer experience: Online tools, Shipping/Delivery/Returns, and Customer Support. STELLAService rigorously tests each element of the customer experience as if it were the real customer. For each online business evaluated by STELLAService, the company conducts usability tests, orders (and returns) several products nationwide, and it engages in over a dozen interactions with company customer service representatives via phone, email, live chat and social media.
Dedicated to providing exceptional service, Anjolee.com is proud to offer free overnight shipping with no minimum order, 30-day returns with 100% money back guarantee, and free gift packaging on all orders. To save more on all of your fine jewelry purchases online, simply enter coupon code *“EXCEL5” during the checkout process. * Coupon Code expires 8/1/10.
To read testimonials from actual Anjolee customers, please click here.