“While looking for an email hosting company, we focused on competitive prices, customization capabilities, reliability and a seamless transition process – we found all this and more with BlueTie”
Rochester, N.Y. (PRWEB) May 6, 2010
BlueTie, a leader in email and Software-as-a-Service (SaaS) collaboration, recently earned the business of Liberty Tax, the nation’s fastest growing retail tax preparation company. Liberty Tax has been thrilled with the services BlueTie provides, including instant messaging, document and file sharing, calendaring, mobile sync capabilities and more.
Liberty Tax continues to increase its presence in the tax industry, with 3,200 Liberty Tax Service offices operating in the United States and Canada. With so many locations, it was important for Liberty Tax to have all franchisees on the same, reliable email network.
“While looking for an email hosting company, we focused on competitive prices, customization capabilities, reliability and a seamless transition process – we found all this and more with BlueTie,” said Charlie Kirkpatrick, Chief Information Officer at Liberty Tax. “BlueTie has exceptional customer service, with a quick response time to any questions we may have. This is unique in an email hosting company.”
BlueTie attributes its quick response times to its 100 percent service guarantee. Clients are paid back for any time lost due to services issues. The people at BlueTie understand the stress and potential difficulties associated with switching email hosting companies. BlueTie performed extensive prep work to ensure a smooth migration for the 4,000 Liberty Tax email inboxes.
“We are always looking for ways to better serve our clients and make the transition as seamless as possible; we are thrilled with the experience Liberty Tax has had with our customer service,” said David Koretz, CEO BlueTie.
BlueTie is continuously offering their clients new technology and hosting options to increase productivity and efficiency while eliminating the service outages and hassles associated with some email hosting providers. Liberty Tax and BlueTie have been working together for four months, and look forward to a long partnership.
About BlueTie, Inc.
BlueTie is the leading provider of Software-as-a-Service collaboration services for businesses (SMBs) worldwide. BlueTie offers a cloud-based email, calendaring, and collaboration application suite, integrated with the Web’s most useful services. BlueTie revolutionized the SaaS market in 1999 by introducing the first hosted suite of small & mid-sized business collaboration tools, and continues to be a market leader by delivering incredibly simple applications that are fast, inexpensive and reliable. For more information visit http://www.bluetie.com.
About Liberty Tax Service
Liberty Tax Service is the fastest growing retail tax preparation company in the industry’s history. Founded in 1997 by CEO John T. Hewitt, a pioneer in the tax industry, Liberty Tax Service has prepared over 7,000,000 individual income tax returns. With 41 years of tax industry experience, Hewitt stands as the most experienced CEO in the tax preparation business ever, having also founded Jackson Hewitt Tax Service (NYSE:JTX). His industry tenure includes 12 years at H&R Block (NYSE:HRB).
Liberty Tax Service provides computerized income tax preparation, electronic filing, refund loans, and online filing through eSmart Tax. Each office offers customers audit assistance, a money back guarantee, and free tax return checking. The Liberty Tax Service franchise opportunity is #9 on the fastest growing franchises list of the 2010 Entrepreneur “Franchise 500.”