Tier1 Research Adds Agatha Poon and Douglas Toombs to Research Team

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Tier1 Research, the independent IT analyst firm that is the preeminent source for analysis on the hosting and colocation markets, expands its coverage of hosting, managed services and cloud computing with two new appointments.

Tier1 Research is expanding its coverage of hosting, managed services and cloud computing with the appointments of Agatha Poon as Regional Manager for Global Cloud Computing and Douglas Toombs as Senior Analyst, Managed Services and Cloud Computing.

Agatha Poon

Agatha Poon is Tier1 Research’s new Research Manager for Global Cloud Computing. Ms. Poon has been a market research professional for 12 years, and has been a regular speaker at numerous professional gatherings and industry events, including PTC, CommunicAsia, BrightTalk and Cloud Computing Expo. Ms. Poon’s expertise in cloud computing and enterprise network migration strategies, as well as the enterprise market segment overall, will be an important addition to Tier1 Research. She will be commenting on the strategies, business models and coverage of the leading global and regional telecommunications carriers and managed service providers as they relate to their cloud computing strategies.

Prior to joining Tier1 Research, Ms. Poon was a Senior Analyst at Yankee Group for more than 10 years, tracking a wide range of research topics, including managed services, IP telephony, WAN optimization, application acceleration, cloud computing deployment models and cloud management solutions. Before Yankee, she worked as a research analyst in Frost & Sullivan’s Telecommunications Service group, where she primarily focused on network access technologies. Ms. Poon holds B.A. and M.B.A. degrees in Marketing from Ohio University. She was awarded a full scholarship for the MBA program at Ohio University

Douglas Toombs

Douglas Toombs is Tier1 Research’s new Senior Analyst covering Managed Services and Cloud Computing. He is an IT industry veteran with over 20 years of experience.

Prior to joining Tier1 Research, Mr. Toombs served as a Principal Engineer for SevenSpace and Sun Microsystems. During this time, he was responsible for mission-critical high-availability applications and infrastructure for their clients, as well as developing ITIL-based tools and business processes to streamline operations and improve availability. Prior to SevenSpace and Sun Microsystems, Mr. Toombs worked at hosting providers ServerVault and PSINet as their principal Microsoft platforms architect. In addition to a distinguished technical background, Mr. Toombs brings a long history of publishing experience to Tier1, having been a Contributing Editor for Windows IT Pro magazine for 14 years. He has won two awards from the American Society of Business Press Editors for his work, and has published several books on Microsoft technologies. Mr. Toombs holds a B.S. degree in Business Information Systems, and an ITIL V3 certification.

About Tier1 Research

Tier1 Research (T1R), a division of The 451 Group, analyzes the financial and industry implications of developments affecting public and private companies within the IT, communications and Internet sectors – with a particular focus on hosting, Internet infrastructure and IT services. Clients include institutional investors and technology vendors, along with end users and venture capitalists. These clients leverage T1R's analytical insight for idea generation, trend identification, due diligence and grounded opinions, as well as metrics and forecasts on companies and industries covered.

About The 451 Group

The 451 Group operates 451 Research, Tier1 Research and the Uptime Institute. 451 Research is focused on the business of enterprise IT innovation. The company's analysts provide critical and timely insight into the competitive dynamics of innovation in emerging technology segments. Business value is delivered via daily concise and insightful published research, periodic deeper-dive reports, data tools, market-sizing research, analyst advisory, and conferences and events. Technology vendor, investor, service-provider and end-user client organizations rely on 451 Research to support strategic and tactical decision-making. The Uptime Institute provides education, publications, consulting, certifications, conferences and seminars, as well as independent research and thought leadership for the enterprise datacenter industry and for datacenter professionals. The Uptime Institute's datacenter engineering and management consulting arm, Uptime Institute Professional Services – formerly known as ComputerSite Engineering – helps clients develop and execute solutions that are responsive to their unique business needs in order to ensure that their datacenters are managed for uninterruptible uptime over sustained periods.

The 451 Group is headquartered in New York, with offices in key locations, including San Francisco, Washington DC, London and Boston.

For additional information on The 451 Group, or to apply for trial access to its services, go to: http://www.the451group.com or http://www.tier1research.com.

For additional information on the Uptime Institute and its services, go to http://www.uptimeinstitute.org.

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Antonio Piraino
Tier 1 Research
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