Dolphin Advocates for Business Process Management Best Practices Using SAP® Solutions at SAPPHIRE® NOW and ASUG Annual Conference

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Educational sessions at highlight Dolphin’s expert solutions and case studies for optimizing accounts payable and accounts receivable processes within workflow of SAP solutions. Visit Dolphin at Booth #2815.

We encourage our customers to choose best practices – to leverage the power of their SAP solution-based workflow with software and processes that reduce steps, increase process visibility.

Dolphin experts and customers will shed light on opportunities to streamline the accounts receivable process and overcome exception handling hurdles in accounts payable at this year’s SAPPHIRE® NOW and ASUG Annual Conference, May 16-19.

Co-located in Orlando, Fla., SAPPHIRE NOW and the ASUG Annual Conference are the premier technology events for SAP customers, partners, team members and industry experts. Dolphin experts will lead two ASUG educational sessions, where Dolphin team members will highlight the ways they work with customers to take the time and cost out of critical business processes.

“At Dolphin, we see these sessions as opportunities to advocate for our customers. We encourage our customers to choose best practices – to leverage the power of their SAP solution-based workflow with software and processes that reduce steps, increase process visibility and cut costs,” said Brian Shannon, principal business process management strategist at Dolphin.

ASUG Conference attendees can look for Dolphin at the following sessions:

Cooper Industries: Exception Handling and Reporting for EDI and Intercompany AP Transactions
Tuesday, May 18, 8:00 a.m. Session Code 1505
Mark Nobbe, Manager, Application Services, Cooper Industries
Vishal Awasthi, Director, Integrated Solutions, Dolphin

Cooper Industries leveraged an existing accounts payable (AP) invoice automation workflow—designed for paper and electronic invoices—to integrate non-paper electronic data interchange (EDI) and inter-company invoices. Nobbe and Awasthi will discuss how they created a robust, consistent accounts payable workflow and process tracking system based on SAP® solutions that accommodated a wide range of ways to bring invoices into the system—both paper and electronic. They will also discuss how they engaged functional, technical and external partners in a collaborative effort to reach organizational goals.

Accounts Receivable Lockbox: Address Common Process Deficiencies to Take Control
Wednesday, May 19, 11:15 a.m. Session Code 0211
Brian Shannon, Principal Business Process Management Strategist, Dolphin

Use of paper checks as a payment method remains widespread, and organizations receiving large check volumes use bank lockboxes. The session will examine common challenges with lockboxes, including resolving exceptions, and accessing remittance images from banks. Standard lockbox handling software provides base functionality to apply customer payments against open invoices. Shannon will show attendees how to leverage the SAP Business Workflow tool and SAP ArchiveLink® software to reduce costs, improve cash flow and increase customer satisfaction of accounts receivable.

Attendees of SAPPHIRE NOW and the ASUG Conference can visit Dolphin at booth #2815 to learn about the Dolphin platform and talk with experts on business process optimization, information lifecycle management, data archiving for ERP and BW, and legacy migration.

About Dolphin

Dolphin makes crucial business operations like data management, data archiving, accounts payable, accounts receivable and order management run better and smarter for organizations using SAP solutions. Focused on improving business performance through Information Lifecycle Management and Business Process Management, Dolphin produces the right solution for each customer, faster, through its unmatched experience in SAP technologies, and its proven best practices, tools and add-on applications for use with SAP solutions. Dolphin solutions improve business and IT performance, lower total cost of ownership and deliver high return on investment.

The company was founded in 1995 and has offices in Philadelphia, PA, and San Jose, CA. Dolphin solutions are implemented across North America and around the world. For more information, visit, or contact sales at 888-305-9033.

SAP, SAPPHIRE, ArchiveLink and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries. All other product and service names mentioned are the trademarks of their respective companies.

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