AVDS Named A Finalist In The 2010 American Business Awards

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Technical Service Department Stands Out Above the Crowd

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Automated Voice & Data Solutions(AVDS) has been named as a Finalist in the 2010 American Business Awards SM (aka The Stevies®). With nearly 3,000 entries, it is an honor to be named as a finalist in the category of Customer Service Department of the Year for companies fewer than 100 employees. The American Business Awards are the nation’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit entries – public and private, for-profit and non-profit, large and small.

How an organization treats their customers is the only true differentiator in a homogenous society. As a provider of software-based communication systems, our Technical Services department provides world class service for all of our customers. Our technicians are some of the most highly trained & certified in the business. At the end of the day, AVDS is here to serve our customers and do it in the most efficient, accurate, and conscientious way possible. The AVDS Technical Services department is world class in service, installation, and support.

Sharon Moon, President of AVDS, was very proud when she learned of the nomination status: “I am pleased that the team is getting the recognition they deserve. Michael Lavespere, VP of Operations, has worked tirelessly over the past year to truly refine internal best practices. We have also continued to elevate the certification and training of all the technicians. In addition, during the past twelve months, all the telephony engineers have really started building partnerships with the clients so they can provide the best support for their specific business needs. They deserve all the accolades they receive.”

About Automated Voice & Data Solutions
Founded in 1992 by Sharon Moon, Automated Voice & Data Solutions was a pioneer in the software-based communications industry. Nearly two decades later, AVDS is a leading provider of innovative communications solutions that deliver measurable results to government agencies, enterprises, and contact centers of all sizes. AVDS has been recognized by several organizations including the Houston Business Journal; DiversityBusiness.com ; Woman’s Chamber of Commerce of Texas ; US Commerce Association ; and the American Business Awards. If you would like more information about Automated Voice & Data Solutions, please visit http://www.avds.com or call 713.963.0900.

About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International    Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at http://www.stevieawards.com.

Contact: Annie Cook
Tel.: 713.963.0900


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