Healthcare Lean Six Sigma and Hospital Process Improvement Projects Received Awards from Department of the Navy

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NOVACES and its Navy Medicine counterparts received the DoN’s coveted awards at the organization’s annual continuous process improvement advanced training and development symposium, attended by 500 Navy CPI leaders and practitioners.

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It is very rewarding to partner with Navy Medicine in their efforts to improve efficiency as well as improve the care delivered to the nation's sailors, marines, and their families

Two healthcare Lean Six Sigma and hospital continuous process improvement (CPI) projects that NOVACES supported received awards from the Department of the Navy (DoN) at the 2010 DoN Continuous Process Improvement (CPI) Advanced Training and Development Workshop. The Lean Six Sigma projects conducted with Navy Medicine, resulted in documented cost savings, operational improvements and improved quality outcomes.

NOVACES is contracted to provide Lean Six Sigma (LSS) deployment support, project mentoring and additional training to Navy Medicine's four major Echelon III Regional Commands: Navy Medicine East, Portsmouth, VA; Navy Medicine National Capital Area, Bethesda, MD; Navy Medicine West, San Diego, CA; and Navy Medicine Support Command.

The first award-winning project focused on timely coding completion of outpatient records for Navy Medicine. The Lean Six Sigma project decreased defective outpatient records by 50 percent, reduced coding errors by 89 percent and recaptured $1.2 million in non-value added work hours. The second winning project focused on medical screenings of U.S. reservists and resulted in a financial benefit of $4 million.

NOVACES and its Navy Medicine counterparts received the DoN’s coveted awards at the organization’s annual continuous process improvement advanced training and development symposium, attended by 500 Navy CPI leaders and practitioners. These projects competed with 60 other Navy CPI initiatives.

“It is very rewarding to partner with Navy Medicine in their efforts to improve efficiency as well as improve the care delivered to the nation’s sailors, marines, and their families," said Dan Chauncey, director of deployment services for NOVACES. "These awards are two indicators of how serious they are taking this endeavor and we are seeing equal improvements across the enterprise. The Lean Six Sigma practices we are working with the Navy are just as applicable to civilian and other government healthcare organizations.”

The company’s proprietary healthcare Lean Six Sigma program, SystemCPI, effectively addresses many of the complex challenges faced by today’s hospitals and health providers, including issues related to cost controls, billing and collections, patient and procedure coding, core quality indicators, patient and visitor safety, patient throughput and discharge processes, data and patient records management, patient satisfaction and medical claims processing as well as pharmacy, laboratory and technology workflow.

About NOVACES
NOVACES is a leading provider of healthcare Lean Six Sigma, continuous process improvement (CPI) and quality management consulting and training services to both the public and private sectors. By leveraging over two decades of applied research experience, the company is capable of delivering today’s most effective methods for generating breakthroughs in operational capabilities and financial performance. NOVACES serves hospitals, medical centers, large physician networks and practices, nursing homes and rehabilitation centers. Employing its SystemCPI roadmap, the company provides a framework to deploy and manage a process improvement program that helps clients more rapidly achieve return on investment and self-sufficiency. For more information, visit http://www.novaces.com or call 1-877-577-6888.

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Brian MacClaren
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