It is an honor to be recognized as a Platinum Circle hotel within one year of opening
Newport News, VA (PRWEB) May 25, 2010
Courtyard by Marriott Newport News Airport, managed by LTD Management Company, L.L.C. of Chesapeake, VA, received Marriott International’s guest satisfaction award, the Platinum Circle Award, for exemplary guest service.
Only 3% of Courtyard hotels in the world exceeded Marriott International’s standards for the Platinum Circle distinction. The Courtyard by Marriott Newport News Airport was one of twenty-one Courtyard hotels awarded the Platinum Circle Award for surpassing a 90% score for guest satisfaction. The Courtyard by Marriott Newport News Airport scored a 91% in guest satisfaction thanks to its dedication to customer service and guest relations. Open since September 2009, this was the first year Courtyard by Marriott Newport News Airport has been eligible to receive the award.
“It is an honor to be recognized as a Platinum Circle hotel within one year of opening,” said Scott Krasche, General Manager of the Courtyard by Marriott Newport News Airport. “This award is a direct testament to our terrific associates, who are dedicated to providing excellent service to our guests from the moment they arrive to the moment they depart.”
The Courtyard by Marriott Newport News Airport is located in the heart of Newport News, near the Newport News International Airport, the Virginia Air & Space Center, Christopher Newport University, Patrick Henry Mall, Peninsula Town Center, Busch Gardens and Prime Outlets Williamsburg. The hotel offers complimentary airport shuttle to and from the airport for added convenience. The Newport News hotel also features a boarding pass kiosk, the 52-inch LCD touch-screen GoBoardTM providing up-to-date local information, and comfortable media pods with LCD TVs. Wi-Fi is complimentary and there are ample electrical outlets throughout the lobby to power digital devices. The Bistro – Eat. Drink. Connect.TM, is Courtyard’s new "fast casual" dining experience. Providing plenty of healthy options for breakfast and dinner, The Bistro also offers Starbucks®, wine, beer and an assortment of juices and sodas.
Courtyard by Marriott was the first lodging brand exclusively designed for business travel by business travelers. Travelers can experience the new lobby by visiting http://www.gocourtyard.com. To book your stay, call Marriott Reservations at 800-321-2211 or visit the web site at http://www.courtyard.com.
About Courtyard by Marriott
Courtyard by Marriott is the leading select-service hotel brand in the United States. Providing guests with a combination of casual comfort and time saving services, Courtyard hotels feature large functional guest rooms and are conveniently situated where people travel. All Courtyards now offer free high-speed Internet service to guests. Locations range from airports and office parks to downtown areas and recreational destinations. Several locations feature revitalized historical buildings. Courtyard has over 800 hotels worldwide. Courtyard participates in the company’s award-winning Marriott Rewards® frequent guest program. Members earn their choice of points toward free vacations or frequent flyer mileage for dollars spent at more than 3,000 Marriott hotels worldwide.
About LTD Management Company, L.L.C
LTD Management Company, L.L.C., is an award-winning hotel development and management group headquartered in Chesapeake, VA. Since its inception in 1983, LTD has developed a reputation for creating an atmosphere “where distinction reigns.” The company currently owns and operates 31 hotel properties throughout Virginia, Maryland and Illinois. LTD has been ranked a Top 100 Management Company in Hotel Business for 2008 and 2009. With the highest possible standards in mind, LTD prides itself with developing quality hotels under the franchise brands of Starwood, Marriott, Hilton, Hyatt and InterContinental. For more information, please visit http://www.ltdmanagement.com.