Crown Paints Revamps Customer Service Website

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Crown Paints, the UK’s largest independent paint manufacturer, has revamped its painting and decorating advice website, offering homeowners and tradespeople access to expert tips gathered over 160 years in the industry. provides a wealth of advice, tips and videos from Crown’s resident painting and decorating guru, Mark Bannister. A much-loved Wigan lad with 15 years at Crown under his belt, and even more as a trained painter and decorator, Mark is often called upon as an expert guest at interiors shows and demonstrations, and is a natural in front of the camera.

Indeed, the video section of is already proving popular. Newly added films from Mark offer advice on everything from choosing tools and removing stains to filling cracks and a step-by-step guide for getting rid of unusual emulsion smell and paint stinks.

The site also includes detailed frequently asked questions – a lifesaver for those who are new to painting and decorating or are seeking advice quickly and easily. Soon, homeowners and tradespeople will also be able to put their questions to Mark directly via the forum on, with Mark guaranteeing to respond to all queries no later than the following day.

Mark plans to add new content to the site on a weekly basis, in response to visitor requests and enquiries. So keep coming back to for the most up-to-date painting and decorating advice.


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Frank PR
Crown Paint Press Office
020 7693 6999
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