We’ve received tremendous support from IVANS project management team during the RTC solution development, testing, and deployment. They have made the quoting process easier for our agents so sales are not missed and our agents’ workflows are accelerated.
Stamford, CONN. (Vocus) June 9, 2010
IVANS, Inc. announced today that Builders Insurance Group has chosen IVANS Real-Time Conversionsm (RTC) to process rating requests in real-time initiated by its agents. Using IVANS RTC, Builders Insurance Group can immediately handle these requests from within its agents’ systems or real-time policy upload systems, thus shortening the sales cycle and further enhancing its agents’ customer service and revenue opportunities. Builders Insurance Group is currently rolling out this solution for its Workers’ Compensation line of business, to be followed by General Liability and Commercial Package Policy later this year.
Builders Insurance Group wanted to strengthen its competitive position by making it easier for agents to sell on its behalf. The carrier selected IVANS Real-Time Conversion solution because of its ability to deliver a single, secure processing engine for handling its policy upload requirements, thereby reducing implementation costs normally associated with managing multiple software solutions. Bobby Cone, application development and support manager at Builders Insurance Group, said, “We’ve received tremendous support from IVANS project management team during the RTC solution development, testing, and deployment. They have made the quoting process easier for our agents so sales are not missed and our agents’ workflows are accelerated.”
According to IVANS 2010 Carrier Survey, 74% of respondents are making specific investments this year in tools that help them better respond to customers and agents. Sixty-nine percent plan to invest more in websites and web portals. Mark Gordon, IVANS, Inc. group vice president of insurance, said, “Carriers are increasingly integrating internal systems with web services to make data exchange faster and more accessible for business partners. By linking web portals to real-time processing solutions, IVANS RTC enables carriers to leverage the speed of real-time processing across several of their systems. We are excited that Builders Insurance Group has selected IVANS as its partner for expanding the carrier’s presence in the marketplace.”
About Builders Insurance Group
More than 12,000 policyholders in residential and light commercial construction as well as variety of non-construction fields rely on Builders Insurance Group to protect their most important assets – people and property. Over nearly two decades of operation, the company has evolved into a dynamic, financially secure and dedicated partner with a philosophy of providing outstanding products, backed by exceptional customer service and easy-to-use technology solutions. Headquartered in Atlanta, the company delivers leading, innovative Workers’ Compensation and General Liability insurance through independent insurance agents to customers throughout the Southeastern, Mid-Atlantic and Midwestern United States as well as Texas. Builders Insurance Group and all of its member companies are rated A- (Excellent) VIII by A.M. Best Company. For more information, visit http://www.bldrs.com.
IVANS Inc. provides the property/casualty insurance and healthcare industries with fully managed network, electronic data interchange (EDI) and agency-company interface solutions to help solve complex business issues. Headquartered in Stamford, Conn. and a CMS approved vendor, IVANS serves over 1,000 insurance and healthcare organizations, more than 30,000 independent agents and 135,000 healthcare providers. With over 25 years of experience successfully managing networks, the company also offers its clients relentless customer service, security solutions, reliable and accessible technical helpdesk support and expert enablement. IVANS, which was formed by 21 insurance companies, also has offices in Tampa, Fla. and Cincinnati, Ohio. For more information, visit http://www.ivans.com.
Cecile M. Locurto
100 First Stamford Place, 3rd Floor
Stamford, CT 06902