Managing appointments with a pen and paper or electronic calendars is becoming a thing of the past
Scottsdale, Ariz. (Vocus) June 10, 2010
Summer is the peak season for scheduling golf lessons, booking tennis courts, and managing other activities at country clubs, golf courses, athletic centers and facilities in most parts of the country. Although this increased interest in outdoor activities equates to more business at these locations, it can also present a challenge to owners, operators, managers and staff they rely on inefficient appointment and reservation scheduling methods for managing their services.
Appointment-Plus, an industry leader in Web-based appointment scheduling software, enables an ever-increasing number of these businesses and individuals to turn in their paper appointment books, and Microsoft Outlook and Google calendars for a more effective manner of scheduling and managing their appointments and customer information.
“Managing appointments with a pen and paper or electronic calendars is becoming a thing of the past,” says Bob La Loggia, president and CEO of StormSource, the developer of Appointment-Plus. “Our cutting-edge appointment-scheduling software gives any business or individual with Internet access the online tools to easily and securely automate their entire appointment- and reservation-scheduling process so they can spend less time on this tedious task and more time on their business operations and customers.”
Appointment-Plus helps businesses and organizations streamline their operations with such functionality as “point-and-click” scheduling; online self-scheduling, whereby customers can schedule and manage their appointments and reservations online at their own convenience, 24 hours a day; automated e-mail and text message reminders sent to customers prior to their scheduled appointments, which can help a business reduce its “no-show” rate by over 50 percent; online payment options; e-marketing capabilities; and accurate recordkeeping and report-generating capabilities.
Because of it versatility, Appointment-Plus is the perfect fit for most business operations, including those that offer sporting lessons, such as golf, tennis and swimming, and athletic facilities, such as tennis courts, recreation fields and batting cages.
In addition to the convenience provided to customers, users of the scheduling software often experience time and monetary savings. For example, JC Golf School at Encinitas Ranch Golf Course in Encinitas, Calif., saves hundreds of dollars and over 20 hours of time per week thanks to the software’s online self-scheduling functionality, which all of its clients now use to book their golf lessons.
“We use Appointment-Plus for online booking of golf lessons and classes,” says John Mason, PGA director of instruction at JC Golf School. “It works great.”
As a Web-based application, it’s accessible from any Internet connection and is ideal for individuals who work out of their home or small office. Additionally, Appointment-Plus does not require a Web site, expensive hardware or time-consuming installations to use. Pricing starts at $39 per month with no long-term contracts and free set-up assistance with a dedicated coach.
“More and more individuals turn to the Internet for their daily tasks,” La Loggia continues. “Giving your customers the ability to schedule and manage their appointments and reservations when it’s convenient for them—especially during non-business hours—is a tremendous benefit that can help build customer satisfaction.
“And most will also appreciate the e-mail and text reminders they’ll receive prior to their appointment or reservation.”
For more information on how Appointment-Plus can help your business or organization improve its appointment-scheduling processes, click here.
About Appointment-Plus: Appointment-Plus supplies over 3,500 clients throughout the United States, Canada and 10 other countries the tools they need to schedule customer and patient appointment times, book rooms, accept registrations and many other services. The flagship product of Scottsdale, Ariz.-based StormSource Software, the software has scheduled over 45 million appointments since its launch in 2001. Geared primarily toward small businesses such as medical offices and healthcare facilities, spas, health clubs and massage therapists, users of the service also include Fortune 500 companies, colleges and universities, healthcare agencies and facilities, federal and local government, and freight and delivery services.
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