Enterprise Communications Technology Professionals Learn from Telecom Expense Management Experts in Washington, D.C., June 21-22, 2010

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Learn how to successfully manage and reduce your company's telecom spend with proven methods you can implement today.

Enterprise communications technology professionals are invited to turbo-charge their telecom expense management initiatives with best practices mastered at the 6th Annual National Summit on Telecom Expense Management (http://www.TEMNationalSummit.com), which will take center stage at the Omni Shoreham Hotel in the nation’s capital on June 21-22, 2010.

Telecom expense management (TEM) solutions are a powerful tool to shrink enterprise telecom costs – but heading into an implementation without the benefit of peers’ lessons learned can lead to budget-busting false starts, delays and missteps.

Enterprises have moved beyond TEM hype and are now examining how best to deliver on the promise. Conference attendees will learn how to assess solutions that have morphed from narrowly focused bill auditing applications into full-fledged ERPs. They’ll scrutinize each discipline in the procure-to-pay lifecycle and discover techniques to ensure they realize maximum savings from their TEM investment.

“Today’s TEM solutions form a critical link in the communications supply chain for any enterprise aggressively focused on managing spend,” says conference chairman George David. “That’s why it’s essential to ensure your TEM platform integrates seamlessly with inventory, audit, financial management and contract compliance processes. Summit attendees will hear from peers who have gotten it right and are reaping the benefits.”

Featuring 3 real-world case studies, a Power Panel of executives at leading TEM firms and vendor-neutral guidance from industry experts, this year’s event will build on the Summit’s reputation as the industry’s most influential independent TEM conference.

Communications technology professionals who attend the 6th Annual National Summit on TEM will hear straight-from-the-trenches lessons learned from their peers managing TEM:

  •     Telecom Manager Dan Coulter and TEMS Lead Auditor Beckah Kennedy share how FIS saved $5 million with its in-house TEM solution. They take conference attendees under the hood of each TEM model – in-house, hybrid and outsourced – to share the pros and cons of each approach. Coulter and Kennedy also share their exclusive checklist of pitfalls to avoid when involving an enterprise’s telecom and financial staff in TEM operations.
  •     Steven Martin, IT CFO for Liberty Mutual Insurance Group, details how his disciplined RFP strategy helped him strike the right balance between a pure bill-payment service and full-fledged TEM offering. Steven gives attendees the tools to narrow the wide field of TEM vendors down to a short list of serious candidates using detailed IT requirements, security questions and more.
  •     Fannie Mae’s Dorothy Castille and Maurice Greene share the payoffs they realized with an outsourced help desk. Long thought off-limits, the help desk is now fair game for outsourcing, and many TEM providers include help desk services in their product suites. Skyrocketing costs plus more and more complex and varied technology – especially for mobile device support – are the primary drivers.

Attendees can dig deeper into the case study presenters’ know-how with informal Q&A during the Enterprise Power Panel.

The most popular session at previous Summits has been the TEM Power Panel, where a standing-room-only crowd gathers to hear from execs of leading TEM vendors. Head honchos from Asentinel, HCL Expense Management Services, IBM, Symphony SMS and Telesoft make up this year’s dynamic panel.

The conference also features a TEM Expo and special several networking events supported by 15 providers of TEM services and the Telecom Expense Management Industry Association (TEMIA).

“This was a great opportunity to network with other users in different industries – sharing the same issues our organization faces,” says Tom Landers, enterprise telecom manager for the Emergency Medical Services Corporation, who attended last year’s Summit.

The full agenda and registration information are available at http://www.TEMNationalSummit.com.

About the Organizers

The 6th Annual National Summit on Telecom Expense Management is organized by CCMI (Center for Communications Management Information) and Voice Report. CCMI is the industry’s leading provider of telecom rate and data information and applications. We are dedicated to delivering highly specialized and strategically focused information in a timely fashion. For a complete listing of our events, visit http://www.CCMI.com/Events.

CCMI publishes Voice Report, the nation’s No. 1 independent source of telecom news and award-winning guidance on how to get the best rates, services and equipment for your shop. For more information on this complete telecom information service, visit http://www.TheVoiceReport.com.

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Michele Campbell
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