A Better Answer Announces 12th Consecutive ATSI Award of Excellence

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A Better Answer wins 12th consecutive Association TeleService International Award of Excellence at annual Convention & Expo May 11-14, 2010.

A Better Answer, Inc. of Dallas, TX, has been honored with the exclusive 2010 Award of Excellence for the twelfth consecutive year. The award is presented annually by the Association of TeleServices International (ATSI), the industry's trade association for providers of telecommunications and call center services including telephone answering and message delivery. A Better Answer, Inc. of Dallas was presented with the award at ATSIs 66th Annual Convention & Expo held at the Westin Gaslamp Quarter, in San Diego, CA, May 11-14, 2010.

A Better Answer’s CEO Dee Hawkins said, “We are excited to win this award for the 12th consecutive time. Our employees work hard to keep our clients happy by consistently offering the best customer service possible to their customers.” Now a twelve-time winner, A Better Answer, Inc. of Dallas earned the Diamond Award for three consecutive years. ATSI extends its congratulations to the staff of A Better Answer, Inc. of Dallas on their proven quality service to their customers.

About A Better Answer

Since 1971, A Better Answer has been 100% female owned and operated — a Certified Minority Owned Business. Each of A Better Answer’s offices (Dallas, Fort Worth and Houston) has been and continues to serve their local communities with the latest technology and most creative professional call handling techniques. ABA has been aggressive in its approach to customizing their services to fit their clients´ needs. In an effort to accomplish these goals, each office has moved at least once and many times switched major telephony equipment in order to respond to the ever-changing demands of their clients needs. Since 1996, ABA has offered web-enabled services.

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Jessica Janosko
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