QualiTest Implements the Exploratory Testing Approach at the Largest Retail Operation in Israel

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QualiTest used Exploratory Testing as part of QA and software testing managed services solution for the new iPost system

QualiTest Group, a global leader in Quality Assurance and Software Testing services, announced the completion of an end-to-end QA managed services project for the Israel Postal Company. The project included taking full responsibility for the QA and software testing on the project while providing a full testing solution. Part of the QualiTest solution included implementing the Exploratory Testing approach.

The new iPost system

With the intent of upgrading their services through using new technologies that are the next generating of messaging, mailing and billing, Israel post office announced the development of iPost. iPost offers a new generation of online managing of mail, bills and private digital information. Launching such a sensitive and complex system requires a substantial quality assurance process. This system, which is planned to be used by millions of paying customers, had to be as close as possible to bug free before the launch.

Full managed service

QualiTest was given full QA and testing responsibility for the project. A testing team was established in order to mange and conducts the testing onsite. The team consisted of experience testers backed up professionally by QualiTest experts and testing methodology developed by QualiTest.

As in other cases, the Onshore and onsite testing model proved to be very productive and contributed to the maturity of the testing process. In addition, direct contact between the developers, the testers and the client, saved a lot of management attention, time and as a result: money.

Exploratory Testing

A crucial part of the testing was done according to the Exploratory Testing (ET) approach developed by James Bach. This approach directs testers to simultaneous learn, design and execute tests. According to what the testers absorbed, learn and analyzed during the process, specific tests that focus on the most potential problematic areas of the system were execute. This approach led to better bug reproduction and resulted with a better system, while using fewer resources.

About the Israel Postal Company

Israel Postal Company is the main body managing a wide variety of services for both private and business customers. Services range from Door-to-Door Delivery Service, to The Postal Bank -the largest retail operation in Israel. With over 7,000 employees and over 40 million computerized transactions at 700 postal branches, Israel Postal stands at the top the Israeli marketplace.

About QualiTest

QualiTest Group is a leading global provider of Quality Assurance and Software Testing services. With over 850 Software Testing professionals, 10 branches and a strong presence in the USA, Europe, Israel and Asia, QualiTest provides services to global Fortune 500 companies, large and small organizations. The company is committed to improving quality by providing superior solutions to customers and partners worldwide as well as advancing QA and testing methodologies.

QualiTest offers a wide variety of staffing services such as: onshore testing, quality assurance (QA) and testing outsourcing and flexible staffing. QualiTest expert services promote global practices including: Test Process Improvement (TPI), Keyword Driven Testing (KDT), Scrum Based Testing and Test Automation.

For more information please visit us at http://www.QualiTestGroup.com

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Ami Sterling
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