"Call Recording is now mandatory for many organisations, not only for compliance, but also security"
Hertfordshire, UK (PRWEB) June 16, 2010
Shadow Technology announced today that they had reduced the cost of the 5 Channel User Licence, for their market leading Call Management Software, Call-Shadow, by $454, with a new end user price of $1,916, including 12 months support. The price reduction is for their most popular SIP and Skinny protocol products.
"Call Recording is now mandatory for many organisations, not only for compliance, but also security", said Shadow's Director of Marketing, Alex Kafkarides. "It effects companies of all sizes, and we hope to reduce the financial burden on companies, in these difficult times". "We are also finalizing a new subscription option, that will allow companies to spread the cost of acquiring Call Managerment, over several years. We will be putting out a separate release in the next few days", he ended.
Call-Shadow is compatible with Cisco and all products using the SIP protocol, and can downloaded from http://www.shadow-technology.co.uk. For 30 days free evaluation.
Shadow Technology is actively looking for Resellers worldwide for Call-Shadow and Call-Shadow. Please email sales(at)shadow-technology(dot)co(dot)uk if you would like to become a Reseller.
Call-Shadow is an easy to use call recording solution that implements the corporate call record keeping policy and provides secure, easy access to call records.
It allows managers to review phone calls according to their workgroup.
Users are empowered by providing them with accurate records of their calls.
Call-Shadow can be used in mission critical implementations, because it has a clustering system with an advanced fail-over system, with no single point of failure. Should a server in a cluster become unavailable, its workload is divided between its peers without operator intervention. Such a clustering system is much superior to a simple hot-swap standby system because all servers are working, providing scalability and redundancy at the same time.
All access to replays is logged and can be audited by authorized users.
Call-Shadow is highly integrated with Cisco CallManager, having an XML phone service which allows replaying calls directly on the phone, and being integrated with CallManager's user directory (LDAP DCDirectory) for unified authentication.
It is available in two configurations, to facilitate application in a call center or company-wide.
Try Before You Buy - Download a fully-featured evaluation version with a friendly configuration wizard from http://www.shadow-technology.co.uk, and use for 30 days.
About Shadow Technology
Shadow Technology was founded in 1998 and is self funded. The company has remained focused on helping our customers derive significant value technology products in the IP and Call Centre arena.
We pride ourselves on delivering a quality experience and in providing expert services. The Shadow Technology team has been recruited through personal contact and we therefore maintain high standards and excellent communication. The ability to share expertise is frequently invaluable.
Call-Shadow is a state-of-the-art IP call-recording solution for SME companies. It provides Enterprise level features and scalability at less than half the price of traditional Call-centre products.
Shadow Technology will remain focused and continue to grow its reputation as a solutions provider and to increase its value through the development of software IPR.
Shadow Technology is privately held and based in Bishop's Stortford, Hertfordshire , UK and MA, USA, with global coverage through their resellers and partners. For more information contact +44-1279-755247 or visit the Shadow Technology Web site at http://www.shadow-technology.co.uk.
Alex Kafkarides - Shadow Technology
Tel: +44 - 560-114 - 1253
Web: http://www.shadow-technology co.uk
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