Callfinity Moves to Downtown Rochester and Continues Growth

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Callfinity, Inc. has officially moved their headquarters to an old Button Factory located at 300 State Street in downtown Rochester, New York. This strategic move will create a larger, more creative, and more welcoming atmosphere for Callfinity employees and aid the growth of the local economy. A private ribbon-cutting ceremony will be held on June 18th for invited guests.

Callfinity, Inc. has officially moved their headquarters from Pittsford, New York to the old Button Factory, most recently a bar and restaurant space, located at 300 State Street in downtown Rochester. The move marks yet another milestone for the rapidly growing provider of intelligent telecommunications applications for contact centers and service providers.

Renovations for the new building were aided by a sales tax credit provided by the County of Monroe Industrial Development Agency (COMIDA) and assistance from the City of Rochester. These credits have helped offset a portion of the renovation costs.

"Callfinity has been a true bright spot in our local economy since relocating from Boston in 2005," said Monroe County Executive Maggie Brooks. "COMIDA is proud to partner with Callfinity in this job creation effort and I would like to thank Jeff Valentine for his ongoing commitment to growing his company in Monroe County and providing good jobs for local residents."

R. Carlos Carballada, Commissioner of Neighborhood and Business Development for the City of Rochester, remarked, "The City of Rochester is very happy that Callfinity has decided to relocate their offices and 39 employees to the High Falls area in downtown Rochester, New York. They are an outstanding high-tech organization who is growing, and anticipates creating an additional 51 new positions within the city. We wish Jeff and his team the very best and are proud to have them in our community."

"We can't thank COMIDA and the City of Rochester enough for their assistance in renovating the building," said Jeff Valentine, President and CEO of Callfinity. "Callfinity would not have been able to select this location without their help. The lengths they went to assist us made the move an easy decision and we're excited to aide in the growth of downtown Rochester."

For the last four years, Callfinity has grown revenue at an average annual rate of 72% per year. As a result, the company has hired more than 30 new employees.

"We have continued to expand and add new employees since our move to Rochester in 2005," said Jeff Valentine. "Once we started increasing our staff, it wasn't long before we began running out of space. Not only did it get a little crowded, we had to part with some of the amenities that the team really enjoyed. Now everyone has plenty of room to breathe and a recreation area where they can clear their minds, get a boost of energy, or enjoy some downtime playing foosball or the Wii."

Heidi Zimmer-Meyer, President of the Rochester downtown Development Corporation, was pleased to welcome Callfinity to the new downtown headquarters. "Callfinity represents the new vanguard in the potential for meaningful regional growth. A "creative class" business, they exemplify the new generation of companies returning to downtown, and their high energy employees will help catalyze more housing, new retail and more nightlife. Callfinity's move to downtown from the suburbs is part of a turnaround, a shift in corporate mindset triggering the movement back into the center city."

Callfinity will unveil the new building at a private ribbon cutting ceremony on Friday, June 18, 2010 for the media and invited guests. In referencing the opening party, the Genesee Brewing Company released the following statement: "The Genesee Brewing Company is happy to welcome their new neighbors, Callfinity, to the High Falls Business District. Please join us in toasting their success with one of our quality, locally brewed Genesee, Dundee, Labatt, or Seagram's brand beverages! Remember to always drink responsibly."

Callfinity employees remain enthusiastic about their new home and the upcoming grand opening. "The move to our new downtown location has been a joy!" said Kimberly Hamer, Director of Customer Care. "It represents yet another step in our growth as a company. The additional space allows us to improve the placement of departments in a way that facilitates workflow. All of us at Callfinity are enjoying the benefits of being centrally located, and within the historic district to boot! We definitely look forward to showcasing our new space with customers at our grand opening, as the advantages of this move will certainly be translated into an even better customer experience!"

About Callfinity®
Callfinity provides the easiest-to-use intelligent telecommunications applications for contact centers, service providers, and enterprises. Since 1999, over 300 customers in six countries around the world have selected Callfinity's on-premise systems, hosted services, and hybrid-hosted solutions. For more information about Callfinity, please visit Callfinity's Web site at http://www.callfinity.com. Callfinity is a registered trademark of Callfinity, Inc.

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Michael Lally
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