The PerformanceExpert review process provided us with the opportunity to evaluate how we are using our SourceMedical software
Birmingham, AL (Vocus) June 14, 2010
SourceMedical today announced PerformanceExpert, a program designed specifically to assist ambulatory surgery centers (ASCs) to achieve maximum return on their technology investment. The program helps clients quickly realize the full potential of their SourceMedical investment by providing them with a deep and clear understanding of their software utilization, identifying areas for improved utilization and assisting the facilities with closing any performance gaps.
“The PerformanceExpert review process provided us with the opportunity to evaluate how we are using our SourceMedical software,” said Susan Snyder, Administrator of Business Operations for The Physicians’ Surgery Center, Lancaster General. ”The detailed assessment identified areas where we were not yet maximizing the potential of the software and by addressing these issues, our Center benefited from enhanced data capture, improved financial reporting and streamlined internal processes.”
“Our clients have similar objectives for providing service to patients and physicians, maximizing revenue, increasing efficiency and gaining access to timely reporting”, said Scott Palmer, president and COO of SourceMedical’s Surgery Division. “However, we see inconsistent or less than optimal use of our products. The PerformanceExpert program is our response to these observations, allowing us to apply best practices for software utilization across our customer base. Independent facilities and management companies are both benefiting from this very inexpensive review of application utilization.”
Following a comprehensive remote software utilization assessment by a SourceMedical expert, clients receive a report detailing areas for improved utilization identified for clinical, financial, materials management, and other areas. The report includes recommendations on how to improve designated issues. Optionally, clients may engage a SourceMedical expert to support the implementation of recommendations. The resulting improvements in invoicing accuracy, timely attention to payer claims, improved service to patients and physicians, effective inventory control, and better intelligence upon which to base decision-making all have a positive impact on cash-flow, revenue management, patient satisfaction, and overall savings.
The PerformanceExpert program offers three service levels to improve the way a facility utilizes its software.
- ExpressAssessment™ follows a standard checklist; a rapid check-up is performed remotely by a PerformanceExpert analyst.
- FastTrack Remote™ offers additional insight and analysis into performance and improvement opportunities identified during the ExpressAssessment via a Web conference.
- FastTrack On-Site™ provides on-site support when opportunities identified during ExpressAssessment and FastTrack Remote merit further analysis, or when the client requires SourceMedical’s support to implement proposed resolutions.
To learn more about PerformanceExpert Program services, contact Mitch Stein,
Director, Learning Center of Excellence, SourceMedical at mitch.stein (at) sourcemed (dot) net or call 203-284-7579.
SourceMedical provides outpatient information solutions and services for outpatient ambulatory surgery centers and rehabilitation clinics nationwide. With a 30-year track record and more than 4,400 satisfied customers, SourceMedical is the trusted source for innovative applications, in-depth industry expertise and unsurpassed customer service. The company’s unique, end-to-end systems improve operational efficiency and cash flow while enabling healthcare facilities to capture, exchange and analyze data to deliver a higher standard of patient care. For more information please visit http://www.sourcemed.net.