We are proud to provide next generation emergency call processing solutions to Brooke Army Medical Center
Temecula, CA (Vocus) June 15, 2010
PlantCML®, an EADS North America company, today announced the deployment of its next generation VESTA® emergency call processing solution at Brooke Army Medical Center (BAMC), Texas, the north campus of San Antonio Military Medical Center (SAMMC), located at the U.S. Army’s Fort Sam Houston. PlantCML’s full-circle security and communications technology will facilitate critical 9-1-1 call taking and dispatch processes, bolstering the emergency response capabilities of BAMC’s provost marshal’s office.
A state-of-the-art, 450-bed health care facility, delivering level-one trauma and graduate medical education, BAMC requires the most advanced communications technologies available. The VESTA solution, often selected by progressive military call centers, provides BAMC dispatchers full, touch-screen control of both wireline and wireless calls. It incorporates a number of standard and advanced PBX features with Automatic Number Identification/Automatic Location Identification (ANI/ALI) capabilities.
“We are proud to provide next generation emergency call processing solutions to Brooke Army Medical Center,” said John Wherry, director of federal sales for PlantCML. “As a premier U.S. Army medical facility located on Fort Sam Houston, the ‘Home of Army Medicine’, BAMC must have the best communications tools at hand to provide life-saving emergency services. We are confident that our technology will help them do so and look forward to a long, successful relationship.”
As a fully integrated application, the VESTA solution combines multiple applications into a single workstation for streamlined call taking and dispatch. This ability to interface with other critical systems enables BAMC to better coordinate efforts and provide immediate response. ALI information, which supplies BAMC with the location of callers in need, comes from PlantCML’s comprehensive PEAbody™ALI database solution.
In addition, this resilient network-based application underwent rigorous testing to achieve Joint Interoperability Test Command (JITC) certification. This accomplishment demonstrates the VESTA solution’s ability to provide maximum security and adhere to the federal directive for systems connected to the U.S. Department of Defense core network.
About PlantCML (http://www.plantcml-eads.com)
PlantCML, an EADS North America company, is the industry’s leading provider of crisis communications and response technologies. Today, PlantCML is pioneering the next generation of E9-1-1 and secure network communications through Voice over IP-enabled applications, interoperable P25 radio systems and advanced emergency notification technologies. PlantCML’s solutions are resident in 14 of the top 20 most populous U.S. cities and largest first responder operations.
About EADS North America (http://www.eadsnorthamerica.com)
EADS North America is the North American operation of EADS, a global leader in aerospace, defense and related services. As a leader in all sectors of defense and homeland security, EADS North America and its parent company, EADS, contribute over $11 billion to the U.S. economy annually and support more than 200,000 American jobs through its network of suppliers and services. Operating in 17 states, EADS North America offers a broad array of advanced solutions to its customers in the commercial, homeland security, aerospace and defense markets.
Media Contact: Tami Timperio
PlantCML®, an EADS North America Company
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