"We maintain a uniquely deep understanding of customer experience management, evidenced by our impressive client list and successful case studies that demonstrate how we’ve helped brands mobilize their consumer advocates"
Mississauga, ON (PRWEB) June 17, 2010
Empathica Inc., a leading provider of Customer Experience Management (CEM) solutions to some of the world’s most respected brands, today announced that it has been named one of “Canada’s Fastest-Growing Companies” by PROFIT Magazine.
As Canada’s largest annual celebration of entrepreneurial achievement, the PROFIT 100 recognizes the country’s most successful companies based on five-year revenue growth.
“Canada’s Fastest-Growing Companies are the poster children for entrepreneurship, innovation and pure tenacity,” Ian Portsmouth, editor of PROFIT, said. “They demonstrate what it takes to succeed in today’s highly competitive, technology-driven global economy.”
Formed in 2001, Empathica has quickly risen as an industry leader, utilizing local customer feedback for operational performance improvement and strategic insights to improve retail and restaurant sales growth. From 2004 to 2009 Empathica has grown by an outstanding 276%, developing strong CEM programs for some of the world’s largest brands in the retail, restaurant and financial services industries.
“We’re honored to be part of this prestigious list and receive recognition for our hard work over the past five years,” said Mike Amos, CEO of Empathica. “We maintain a uniquely deep understanding of customer experience management, evidenced by our impressive client list and successful case studies that demonstrate how we’ve helped brands mobilize their consumer advocates.”
Beyond being recognized by PROFIT Magazine, Empathica has also recently been named one of North America’s Fastest Growing Companies on Deloitte’s Technology Fast 500 list and ranked by the Branham300 as a top Canadian-based technology company.
Empathica provides Customer Experience Management programs to more than 200 of the world’s leading brands, ranging from multi-unit retailers, to banks and restaurants. Its rich analysis of survey data using state-of-the-art surveying and dashboard reporting software allows for performance-improvement solutions, evidence-based marketing insights, and customer experience management consulting. Annually, Empathica’s 30 million customer surveys in 17 languages reach more than 70,000 locations. A privately-held organization, Empathica is headquartered in Mississauga, Ontario, Canada and also has offices in Birmingham, England and Alpharetta, GA, in the United States. For more information about deriving actionable insights that enhance a brand’s operational excellence, visit Empathica at http://www.empathica.com.
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