Matrix Group Project Services Signs IT Outsourcing Deal with Macquarie Telecom

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Macquarie Telecom to provide whole-of-business offering: hosting, voice and data services

Macquarie Telecom (ASX: MAQ), today announced it has signed a three year outsourcing deal with Matrix, a Queensland construction and project management group. The agreement will see Macquarie Telecom manage and host the company’s full corporate IT suite and provide fully redundant internet and voice services underpinned by a full SAN Storage and Managed Back-Up capability. The company selected Macquarie Telecom based on its partnership model, which demonstrated how Matrix could control costs and aggressively grow its business, and its ability to provide a whole-of-business offering.

With an aggressive growth strategy, Matrix identified its existing infrastructure was unable to meet rapidly increasing demands and looked externally for a business partner capable of supporting both its current and future requirements. Macquarie Telecom was selected amongst managed server hosting, voice and data providers and Systems Integrators to outsource and manage Matrix’s corporate infrastructure, voice and data services. Key to the decision criteria was Macquarie Telecom's flexibility, capability and scalability in developing a solution to support Matrix's overarching business strategy. Further, Matrix recognised the value of having its IT staff support business critical applications rather than spending valuable time looking after its dedicated server infrastructure.

Macquarie Telecom’s strength in ensuring data protection coupled with a rapid and smooth deployment and migration were critical decision factors for Matrix. Matrix requires the ability to access records up to six years after the project they refer to has passed; its previous in-house solution relied heavily on Recall boxes, making it unsuitable for compliance purposes. Macquarie Telecom offers its customers the highest-levels of local security certifications and accreditations (ISO and ASIO T4), making its data centre facilities amongst the most secure in Australia.

Commenting on the agreement, Robert Barron, CFO from Matrix said: “We needed a replacement strategy that tied in with an overall risk mitigation strategy. We felt that risk could only be mitigated by dealing with a publicly listed company that possessed accreditations pertinent to a corporate environment. The key requirement for Matrix was to partner with a company that could support Matrix’s aggressive growth strategy and allow Matrix to improve service to its customers through a reliable high speed communication platform”.

Aidan Tudehope, Managing Director of Macquarie Hosting said: “Matrix selected Macquarie Telecom for its ability to provide a whole-of-business offering and its expertise in managed server hosting for mission critical applications. The partnership model we offered became a major differentiator for Matrix and clearly demonstrated how they could better utilise their company resources whilst supporting expansion. The agreement will mean the Matrix IT team can now focus on solving strategic business problems, rather than worrying about the day to day running of the IT infrastructure”.

Matrix’s IT infrastructure will be managed by Macquarie Telecom in its ISO and ASIO T4 certified data centre, the Intellicentre. Matrix has offices in Brisbane, Townsville, Cairns and Darwin and operates throughout Queensland, Pacific Islands, Asia and the Middle East.

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