Survey Results of US International Patient Departments Released

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Extensive media coverage of outbound medical tourism focuses on US residents leaving the country for medical care. Stackpole & Associates, an independent research company, fielded a survey of US international patient departments to learn about patients coming to the US for health care services.

Much is written in the media about outbound medical tourism, travel for medical care to destinations outside the United States. What about international health travelers coming to the US for healthcare services? Who are they and how are US hospitals able to meet their needs? Our survey was designed to answer these and other questions

Survey results of US International Patient Departments were released today by Stackpole & Associates that conducted this independent research study. A marketing company with extensive experience in designing, delivering and interpreting surveys in the health care sector, Stackpole & Associates surveyed 78 of the leading US hospitals with international patient departments to examine the impact of inbound medical tourism on those health care providers.

According to the company’s President, Irving Stackpole, “Much is written in the media about outbound medical tourism, travel for medical care to destinations outside the United States. What about international health travelers coming to the US for healthcare services? Who are they and how are US hospitals able to meet their needs? Our survey was designed to answer these and other questions”.

This independent survey of the top international patient departments in the United States creates a snapshot of the features of these departments as well as the patients they serve and roles they play within their institutions. The survey results reveal a compelling picture of small but influential departments that meet a variety of challenges with modest staffing and budgets. Inbound medical tourists from every corner of the globe travel to the US for a wide variety of health care services with a focus on cardiology, oncology, and neurological services.

While the results of the survey are confidential, the Executive Summary on the Stackpole & Associates’ web site provides key information and data to provide an insight into US international patient departments.

Established in 1991, Stackpole & Associates provides marketing, market research, and business development solutions for providers, consumers, and customers in healthcare, senior living, medical tourism, and human services. The company has extensive experience in the design, implementation, and delivery of surveys and provides value added to the survey process with recommendations based on data interpretation to generate improved business results. For the medical tourism industry, Stackpole & Associates can help businesses identify prospective clients globally with a focus on the US, UK and Canada, and then ensure that the products and services offered to those customers carry the right message in the right way. The company is an active member of the Medical Tourism Association.

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Elizabeth Ziemba
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